Support for your Pronto100

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!

Great Job! I was impressed that the printer problems were fixed quickly and returned to me and packaged properly so it was returned to me in great condition, and nothing broke. Nice job! Thanks for your good service!

The response was much faster this time and got it fixed within 1 1/2 weeks! They fixed the problem and answered the questions I had! Also, great that there was a warranty to help with the price!

4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.