Replacing the Printhead

Return to printer solutions | Guides and Manuals
Written By john.fieldsend

The video below shows the Magicard 600 printhead replacement but the process is very similar for all Magicard direct-to-card printers.

Please visit our YouTube channel to see videos for your specific printer model.

 


Replacing the printhead | Video Guide


Your replacement printhead may appear differently to the old head.

If your old printhead did not have the connector shown below and the new one does have it then don’t worry as you can ignore this printhead connector for a printer without the drain wire to connect to it.

The printhead simply had an updated drain wire to allow use across our model ranges with the addition of this connector:

printhead update connector

 

Other updates over time have been to the heatsink within the printhead assembly to remove the coloured anodising (left to middle) and more recently moved to a cast head (right).  The latest printhead is fully backwards compatible into an older printer.


 

Replacing the Printhead

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