Replacing the Printhead

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Written By john.fieldsend 11th Apr 2023

The video below shows the Magicard 600 printhead replacement but the process is similar for all Magicard direct-to-card printers, both 1st and 2nd generation.

See our YouTube channel for your specific printer videos

 

Note:  Your new replacement printhead may be a new updated type.

If your old head did not have this connector below and the new one has it then dont’t worry, you can ignore this connector:

printhead update connector

The printhead simply had an update to allow use across model ranges with the addition of this connector.

A later update was to the heatsink within the Thermal Print Head assembly to remove the coloured anodising:

Replacing the Printhead

Replacing the printhead | Video Guide

Replacing the Printhead

Downloads and attachments

Replacement_Printhead_Instructions_Doc_1529_V1.06.pdf
  • File name: Replacement_Printhead_Instructions_Doc_1529_V1.06.pdf
  • File size: 1.41 MB
  • File type: application/pdf
  • Description: Replacement Printhead Instructions Doc 1529 V1.06.pdf
Date

22nd Sep 2020

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In all fairness, as my question was the opposite of what MagiCard would like to achieve I wasn't really expecting a comprehensive answer. Even though I did not get a solution to my question, the answer was well formulated and even offered some alternatives inducing the effect the alternative would have to the print quality.

Printer model:

The issue I had with the printer was resolved with speed and professionalism.

Printer model: Magicard 300

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Printer model: Enduro3e

Overall a good experience. Seemed quite expensive to repair our printer we sent in for RMA considering we could buy a brand new printer (newer model) for half the price..

Printer model: Enduro3e

The response was much faster this time and got it fixed within 1 1/2 weeks! They fixed the problem and answered the questions I had! Also, great that there was a warranty to help with the price!

Printer model: Enduro3e

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