Support for your TrustID V4

We have partnered with the World's leading ID card software developer to bring you truly best-in-class TrustID v4.

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Please read this first

Due to the technology involved in printing onto plastic cards, it is vital to clean your printer regularly to avoid jams and film breakages. Cleaning your printer should always be your first step should an issue arise. Visit our YouTube channel to find out how to clean your printer

TrustID V4 Mifare Encoding

Here is a quick help guide to show the process of setting up Mifare Encoding

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TrustID V4 Mifare Encoding

Here is a quick help guide to show the process of setting up Mifare Encoding

Read more
TrustID V4 Mifare Encoding

Here is a quick help guide to show the process of setting up Mifare Encoding

Read more
TrustID V4 Mifare Encoding

Here is a quick help guide to show the process of setting up Mifare Encoding

Read more

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What customers say about our support...

Amazing Customer Service! Very responsive and helpful. Quickly sent a replacement unit once we determined it was a cam sensor issue.

Printer model: Magicard 300

Wasn\'t sure why the printer was throwing an error message. The Technicians were very helpful by pinning down the exact cause.

Printer model: Magicard 300

The service was very good. Some confusion a long the way but that has been solved very quickly and professional.

Printer model: Pronto100

Really helpful, communication was great and the service was quick and efficient, Many thanks

Printer model: Magicard 600

Alan was extremely helpful and knowledgeable. He has fixed all my issues and the printer is now working perfectly

Printer model: Pronto

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Europe

Brady (Belgium)
Poldergotestraat 9
Zele, 9240
Belgium

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Magicard European support from Brady