Prima User Manual

Same day reply and gave all the information I could need to fix the issue I had and it worked first time

I appreciate the service I received during this support ticket. I appreciate being able to correspond via email and I appreciate being able to make contact with you fairly easily. It is very difficult to be able to make contact with people at many companies, but it was very easy to get in touch with you. I appreciate your support and service and am happy to leave a 5 star rating!

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.