Magicard ID card printer and software solutions
Search through our large library of solutions of common ID card printer and software faults. If you don't find a solutions to your issue you can raise a support ticket by signing in
Dye film sticking to card or breaking ribbon
By Darren Garbett
If the main print roller is not perfectly clean the card could slip during printing causing print issues.
Printer Driver | Windows | Tempo
By Mark Lescano
This is the latest windows driver for the Magicard Tempo printers
Printer Driver | Windows | Avalon Non E
By Darren Garbett
This is the latest driver for Avalon printer models that do not have an "E" in the serial number.
Does the Prima 4 or Prima 8 printer have a Pass Through mode?
By Mark Lescano
The Prima 4 & 8 Printers cannot be used in "Pass Through" mode.
Printer Driver | Windows | Prima 4 and Prima 8
By Alan Maxwell
The latest Magicard Prima 4 & Prima 8 Printer Driver.
Cleaning the Rio Pro
By Darren Garbett
Here's a video on cleaning your Rio Pro and keeping it in great working order.
Printer Driver | Windows | Prima 2e / Prima 3
By Mark Lescano
This is the latest driver for both the Prima 2e and the Prima 3 printer models.
Replacing the Printhead
By Darren Garbett
Guide to replacing the Printhead on your Magicard direct to card printer.
Cleaning the Pronto
By Darren Garbett
Here's a video on cleaning your Pronto and keeping it in great working order.
