Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Very fast service from a very knowledgeable support engineer.

Printer model: Magicard 600

Excellent - all working, thanks for your help Alan!

Printer model: Rio Pro

Printer model:

Alan was very knowledgeable and extremely happy to provide support. He was very pleasant to talk to on the phone and gave me an update on what he was doing as we progressed through our call and has provided information for the future. Alan is a great asset to your company & has made me feel very comfortable to call for any further support needed. Thank you! :)

Printer model: Pronto

Alan was brilliant as always.

Printer model:

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard | Made in Britian

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

Direct support: +44 (0)1305 470292