Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Alan was very kind and helped us out with the printer issues, he was very patient and led us step by step fantastically. What a lovely man. Thankyou again and keep up the good work. Tracey

Printer model: Magicard 300

All problems resolved, quick responses to telephone call and emails sent.

Printer model: Rio Pro

Fantastic service by MagiCard in getting our badge printer repaired and back to full working order. Good not fault the process from start to finish.

Printer model: Magicard 600

Alan was very knowledgeable,he managed to fix the issue.

Printer model: Magicard 300

Fantastic service from Alan. I am a self-confessed Luddite, so his patience with me when I initially wasn\'t grasping the process was laudable. He spoke to me in layman\'s terms, which I greatly appreciated. He stayed on the line with me until he was certain that the issue had been resolved, then followed up with a comprehensive email outlining what the problem had been. Alan is truly a credit to the business. Thank you so much.

Printer model: Rio Pro 360

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

United States Flag

Direct support: +1 800-220-8096

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