Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Amazing Customer Service! Very responsive and helpful. Quickly sent a replacement unit once we determined it was a cam sensor issue.

Printer model: Magicard 300

The guys are always very helpful Thanks again Ian

Printer model: PCP FLEX

Allan was really helpful and clearly passionate about his job. He troubleshooted every possible issue - many of which he resolved and arranged a same day pick up for equipment and a very quick return. Super helpful, thank you

Printer model: Magicard 300

Alan, was helpful, clear and patient while helping sorting my printer problem. Great service.

Printer model: Enduro+

Alan has been absolutely brilliant in handling my case, answering all the questions in a manner which I could comprehend with ease, and provided me with absolutely brilliant tips and resources.

Printer model:

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

United States Flag

Direct support: +1 800-220-8096

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