Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Fantastic support from Alan, perfect result for us in the end.

Printer model: Rio Pro 360

I called for a technical issue concerning a magic card 300 unit. I spoke with two different tech, 1st with Jonh D, 2nd with Brandon Bayes. Both of these techs were incredibly helpful , & patient. We went threw the setting, & then they recommended specific files that would need to be installed. I received an email with the file names that were suggested. Both the techs were helpful, polite , & patient with me. Once again your support team is fantastic & a pleasure to deal with

Printer model: Magicard 300

I have used your tech support a few times now and as always never been let down by the speed and excellence of the servic.

Printer model: Magicard 300

I can\'t express how helpful your service has been — our issue was resolved incredibly quickly! Before starting my company, I had never used Magicard and often wondered, “Why this machine?” Now I understand. The service quality is excellent, incredibly supportive, and results-oriented. Thank you for your outstanding support!

Printer model: Magicard 300

Brilliant service from Alan - our printer is now up and running again. Alan provided the parts and instruction videos to get our printer working as expected. This has made us realise that Magicard values its customers and will influence future purchase decisions favourably.

Printer model: Magicard 600

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