Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Very very helpful team when I initially called regarding the printer. The service has been amazing. From start to finish. We got the printer back in a very very short time and it is working as it should do Thank you everyone for all of your help and your amazing service. Keep up the good work

Printer model: Department of Health Magicard 300

I cannot thank Alan and his team enough for the help and support I get from these guys. Their technical knowledge regarding ID card printers is exceptional. Thank you so much. Fred (Dove Technology)

Printer model:

I called for a technical issue concerning a magic card 300 unit. I spoke with two different tech, 1st with Jonh D, 2nd with Brandon Bayes. Both of these techs were incredibly helpful , & patient. We went threw the setting, & then they recommended specific files that would need to be installed. I received an email with the file names that were suggested. Both the techs were helpful, polite , & patient with me. Once again your support team is fantastic & a pleasure to deal with

Printer model: Magicard 300

The service was very good. Some confusion a long the way but that has been solved very quickly and professional.

Printer model: Pronto100

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Printer model: Pronto

Global support centres

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            [support_number] => +1 800-220-8096
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