Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

Printer model: Magicard 600

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

Excellent support, Alan stayed online until the problem was resolved, have since used the printer and its working with no further issues.

Printer model: Enduro+

Excellent, prompt, accurate, courteous response!

Printer model:

Fantastic service by MagiCard in getting our badge printer repaired and back to full working order. Good not fault the process from start to finish.

Printer model: Magicard 600

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

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Direct support: +1 800-220-8096