Welcome to the Magicard support

The official support site for Magicard ID card printers and software

Search by printer name or serial number

Your Magicard support site account

Required field

Don't know your serial? select your product below

Processing...

Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Absolute incredible assistance received - we were given some video tutorials to fix the issue ourselves which was really helpful

Printer model: Rio Pro 360

Alan was very helpful and went above and beyond to help

Printer model:

I had an issue with my Magic Caard account and was so impressed with how quickly and professionally it was resolved. Alan Maxwell went above and beyond to clear everything up and made the whole process smooth and stress-free. His customer service was outstanding—friendly, efficient, and genuinely helpful. It’s rare to come across such excellent support these days, and I really appreciate the effort he put in. Thank you, Alan, for turning a frustrating situation into a positive experience!

Printer model:

Alan is an absolute legend. He’s created a seamless, stress-free service that delivers perfectly. My printer came back working just like new — genuinely impressive. The whole experience was smooth, professional, and exceeded expectations. It’s a total wow from WHTHT!

Printer model: Magicard 300

I was pleased that the support was able to help and really happy with the time it took them to resolve my issue. Cant fault the support and Alan Maxwell

Printer model:

Global support centres