Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

The Support techs at Magicard fixed the card printer and got it back to us promptly. It was packed very securely and we received it in just a couple weeks of sending it in.

Printer model: Pronto

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!

Printer model: Pronto

Great response, Alan was excellent sorting the issue out quickly and most importantly explaining what the issue was and how to prevent it in the future.

Printer model: Magicard 300

Excellent after sales service from Alan in technical support. Printer, collected, repaired and returned in just over a week.

Printer model: Magicard 600

Alan was very helpful, within a few minutes of the phone call he already had rectified the problem. Top class service from Alan.

Printer model:

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