Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Great Job! I was impressed that the printer problems were fixed quickly and returned to me and packaged properly so it was returned to me in great condition, and nothing broke. Nice job! Thanks for your good service!

Printer model: Rio Pro

Alan Maxwell was fantastic from start to finish. He knew exactly what the error was, knew exactly the printer I was using and assisted me greatly. He is an asset to your team and saved a department at our hospital a world of pain. Thank you very much.

Printer model: Rio Pro 360

Same day reply and gave all the information I could need to fix the issue I had and it worked first time

Printer model: Rio Pro 360

Very quick turnaround on the repair, Alan was extremely helpful throughout.

Printer model: Magicard 600

Alan was very patient and knowledgeable. He explained everything to me with utmost patience and calm. Truly amazing work.

Printer model: Magicard 600

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