Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

The Support techs at Magicard fixed the card printer and got it back to us promptly. It was packed very securely and we received it in just a couple weeks of sending it in.

Printer model: Pronto

Alan was a amzing help,and did everytjing he could to help us as a charity.thankyou so much alan

Printer model: Pronto100

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Printer model: Enduro3e

Alan was extremely helpful and knowledgeable. He has fixed all my issues and the printer is now working perfectly

Printer model: Pronto

Great response, Alan was excellent sorting the issue out quickly and most importantly explaining what the issue was and how to prevent it in the future.

Printer model: Magicard 300

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