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Detailed instructions given to resolve the issue.

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Fragen wurden beantwortet, auch wen eine Kurzanleitung für das programm weiterhin fehlt