Welcome to the Magicard support

The official support site for Magicard ID card printers and software

Search by printer name or serial number

Your Magicard support site account

Required field

Don't know your serial? select your product below

Processing...

Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Alan Maxwell was fantastic from start to finish. He knew exactly what the error was, knew exactly the printer I was using and assisted me greatly. He is an asset to your team and saved a department at our hospital a world of pain. Thank you very much.

Printer model: Rio Pro 360

First class customer service, Alan was extremely helpful. Thank you :-)

Printer model: Enduro

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Printer model: Pronto

you where fantasitic advice was really great.

Printer model:

Alan as always helped us with ease with our printer error, can’t praise him enough he is always fantastic and offers a great service! Thank you Alan!

Printer model: Pronto

Global support centres