Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Alan who I spoke to over the phone was very helpful and I felt he went above and beyond to support me, he is clearly very knowledgeable of all Magicard products. Thanks.

Printer model: Magicard 300

Amazing help from Alan!!! Very grateful. He took the time to give me a tutorial on how to use cardpresso- very patient. As well as fixing the printer issue! Thank you so so much Alan. Please give this man the recognition he deserves.

Printer model: Magicard 300

Alan was extremely knowledgeable and knew exactly what was required to kick our old printer back into life.

Printer model: Rio Pro 360

Mark was extremely helpful, quickly responding to, diagnosing, and resolving the case for our two Magicard 600 printers. I\'m grateful for the support and impressed by the high level of customer service received.

Printer model: Magicard 600

Fantastic support team helped resolve my issue within 20 minutes of contacting them!! Superb customer service skills and aftercare.

Printer model: Pronto

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

United States Flag

Direct support: +1 800-220-8096

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