Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Really helpful

Printer model: PCP FLEX 360

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Printer model: Pronto

I was pleased that the support was able to help and really happy with the time it took them to resolve my issue. Cant fault the support and Alan Maxwell

Printer model:

Alan was excellent and an a true ambassador for Magicard. He resolved the issue quickly and spent time explaining what had happened. Alan is very knowledgeable and understands what his customers need, providing outstanding customer service. Please pass on my thanks to him. Martin Davenport YFW Bloodbikes.

Printer model: Magicard 300

PERFECT SUPPORT. MANY THANKS!

Printer model: Prima 4

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

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Direct support: +1 800-220-8096