Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Once again, brilliant support from Alan Maxwell regarding an issue with dye led sensors on my customers printer. Thank you so much Alan. Fred (Dove Technology)

Printer model: Enduro+

Alan was very knowledgeable and extremely happy to provide support. He was very pleasant to talk to on the phone and gave me an update on what he was doing as we progressed through our call and has provided information for the future. Alan is a great asset to your company & has made me feel very comfortable to call for any further support needed. Thank you! :)

Printer model: Pronto

Can\'t fault Alan, excellent, patient and very knowledgeable.

Printer model: Pronto100

Alan was really helpful, helped every step

Printer model: Pronto

Alan was great. Polite, friendly and very knowledgeable. He explained everything that he was doing and made sure I knew what was going on at all times. A real credit to the company.

Printer model: Pronto

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

United States Flag

Direct support: +1 800-220-8096

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