Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Darren , was very helpful. Thank you Darren and team.

Printer model:

Very friendly & processional service

Printer model: Enduro+

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

Brilliant service from Alan - our printer is now up and running again. Alan provided the parts and instruction videos to get our printer working as expected. This has made us realise that Magicard values its customers and will influence future purchase decisions favourably.

Printer model: Magicard 600

Alan, in Magicard support was really helpful and clear. He went above and beyond to help our hospital get it\'s Pronto card printer working again. I was expecting to get someone very disinterested (let\'s face it most support lines are) but Alan was very helpful, owned the problem and offered multiple solutions. I couldn\'t recommend the Magicard Team enough. Many many thanks. Myka E.

Printer model: Pronto

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard | Made in Britian

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

Direct support: +44 (0)1305 470292