Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Mark was extremely helpful, quickly responding to, diagnosing, and resolving the case for our two Magicard 600 printers. I\'m grateful for the support and impressed by the high level of customer service received.

Printer model: Magicard 600

I cannot thank Alan enough for his professionalism and outstanding support provided to me today. This is truly a first-class technical support/assistance. Thank you, Derrick Dorsey

Printer model: Rio Pro 360

Alan was super helpful and knowledgeable and we able to fix our problems in minimal time.

Printer model: Magicard 300

Allan was really helpful and clearly passionate about his job. He troubleshooted every possible issue - many of which he resolved and arranged a same day pick up for equipment and a very quick return. Super helpful, thank you

Printer model: Magicard 300

The Support techs at Magicard fixed the card printer and got it back to us promptly. It was packed very securely and we received it in just a couple weeks of sending it in.

Printer model: Pronto

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