Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Excelland tech support

Printer model: Rio Pro 360

Excellent after sales service from Alan in technical support. Printer, collected, repaired and returned in just over a week.

Printer model: Magicard 600

I can’t thank Alan enough for all his help. He was friendly, knowledgeable, and always willing to go the extra mile. He made a difficult situation much easier, and I truly appreciate all the support he gave me.

Printer model:

Super fast and very helpful support!

Printer model: Magicard 600

Prompt response to issue. Instructions provided resolved issue immediately.

Printer model: Department of Health Magicard 300

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

United States Flag

Direct support: +1 800-220-8096

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