Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Absolute incredible assistance received - we were given some video tutorials to fix the issue ourselves which was really helpful

Printer model: Rio Pro 360

Alan was very knowledgeable,he managed to fix the issue.

Printer model: Magicard 300

Fantastic support from Alan, perfect result for us in the end.

Printer model: Rio Pro 360

Very friendly & processional service

Printer model: Enduro+

Alan went above and beyond to fix my issue, he was great! I had been trying to get it to work for a week so I am very relieved to have it working again

Printer model: Pronto

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard | Made in Britian

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

Direct support: +44 (0)1305 470292