Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Alan was great! He was really knowledgeable, helpful and was super patient throughout the whole call. Excellent customer service, for an issue which wasn\'t easy to solve.

Printer model: Pronto

Contacted MagiCard for advice and support, got great friendly service, very helpful , much appreciated

Printer model:

Awesome Customer Service, super helpful, and very thorough with all required information and output to enable customer (myself) to deliver a professional result.

Printer model: Magicard 600

The issue I had with the printer was resolved with speed and professionalism.

Printer model: Magicard 300

Amazing service and patience from Alan. 10 out of 10

Printer model: Pronto

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

United States Flag

Direct support: +1 800-220-8096

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