Welcome to the Magicard support

The official support site for Magicard ID card printers and software

Search by printer name or serial number

Your Magicard support site account

Required field

Don't know your serial? select your product below

Processing...

Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Service was FANTASTIC! They kept at it until my issue was finally resolved. I appreciate their persistence until I had a good resolution.

Printer model:

Alan was very knowledgeable,he managed to fix the issue.

Printer model: Magicard 300

Fantastic service from Alan. I am a self-confessed Luddite, so his patience with me when I initially wasn\'t grasping the process was laudable. He spoke to me in layman\'s terms, which I greatly appreciated. He stayed on the line with me until he was certain that the issue had been resolved, then followed up with a comprehensive email outlining what the problem had been. Alan is truly a credit to the business. Thank you so much.

Printer model: Rio Pro 360

Alan Maxwell - a true professional from start to finish. You should be proud you have someone of his knowledge, expertise and professionalism working at Magicard. A perfect advert for the company. 😊👍

Printer model: Rio Pro 360

Always great support from Magicard and if I could share this with anyone looking to buy a printer this level of support makes Magicard my number 1 choice

Printer model: Rio2 Tango2 Avalon

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard | Made in Britian

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

Direct support: +44 (0)1305 470292