Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Great service, machine was collected, repaired and returned to us. The whole thing took less than a week and it works perfectly. Thanks

Printer model: Magicard 300

Alan was great. Polite, friendly and very knowledgeable. He explained everything that he was doing and made sure I knew what was going on at all times. A real credit to the company.

Printer model: Pronto

Alan, in Magicard support was really helpful and clear. He went above and beyond to help our hospital get it\'s Pronto card printer working again. I was expecting to get someone very disinterested (let\'s face it most support lines are) but Alan was very helpful, owned the problem and offered multiple solutions. I couldn\'t recommend the Magicard Team enough. Many many thanks. Myka E.

Printer model: Pronto

Can\'t fault Alan, excellent, patient and very knowledgeable.

Printer model: Pronto100

Alan knew the issue straight away and provided a fix that saved us money.

Printer model: Magicard 300

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