Product Support

Which product are you using?

serial location image

serial location image

serial location image

serial location image

Serial number locator

Entering your product serial number will help resolve your issue more quickly.

Not sure about your serial number?

Select your product from below

Magicard D product image

Pronto 100 product image

PCP FLEX 360 product image

Enduro NEO product image

360 NEO product image

Pronto NEO product image

PCP DUO product image

PCP LITE product image

Magicard 600 product image

Magicard 300 product image

Ultima product image

Prima 8 product image

PCP FLEX product image

Pronto product image

Rio Pro 360 product image

Enduro product image

Rio Pro product image

Enduro+ product image

Enduro3e product image

Prima 4 product image

TrustID V3 product image

News and alerts

New Magicard Printer Driver Released

New Windows Printer Driver release. https://support.magicard.com/solution/driver/

See moreFrom 31 Aug 2021

How to use the Support Site and ask for help

Support articles for your specific printer can be found by entering your printer serial number on the homepage, or you can browse via Product using the images on the homepage. The solut...

See moreFrom 06 Jul 2021

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