Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Alan was fantastic. Really helpful. Really went above and beyond, staying almost an hour after he should have finished just to help me. Many, many thanks!

Printer model: Rio2E Tango2E Tango+L AvalonE

just great!

Printer model: Rio Pro 360

Alan was amazing, very knowledgeable and was able to identify the issue quickly. Alan went above and beyond in helping me with the issues and taking the time to ensure everything was working properly on an old machine. Amazing customer service and Alan is a credit to the business, thanks again

Printer model: Enduro+

Alan was super helpful and knowledgeable and we able to fix our problems in minimal time.

Printer model: Magicard 300

Superb support from Alan as always. Magicard support is the best. Fred (Dove Technology)

Printer model: Magicard 300

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard | Made in Britian

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

Direct support: +44 (0)1305 470292