Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

It was refreshing to receive such personal & comprehensive customer support from Alan as a new Magicard 600 user. I\'m a very satisfied customer. Thank you!

Printer model:

Alan has been absolutely brilliant in handling my case, answering all the questions in a manner which I could comprehend with ease, and provided me with absolutely brilliant tips and resources.

Printer model:

Exceptional Service, Every Time

Printer model: Rio Pro

Alan is amazing! He has assisted us with our small business over the years with our technical difficulties and has always come up with a solution! He is so efficient and quick with a reply. We are so grateful, honestly never had such good customer service!

Printer model: Pronto

Alan was extremely knowledgeable and knew exactly what was required to kick our old printer back into life.

Printer model: Rio Pro 360

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

United States Flag

Direct support: +1 800-220-8096

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