Welcome to the Magicard support

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Alan was very knowledgeable and extremely happy to provide support. He was very pleasant to talk to on the phone and gave me an update on what he was doing as we progressed through our call and has provided information for the future. Alan is a great asset to your company & has made me feel very comfortable to call for any further support needed. Thank you! :)

Very fast service from a very knowledgeable support engineer.

Alan was very helpful and sorted my problem right away. He went above and beyond to get a new part to us next day, free of charge. :)

Alan answered my call after 3 rings and solved the issue very quickly by email he was technically knowledgable and very helpful, first class service thank you.