Welcome to the Magicard support

The official support site for Magicard ID card printers and software

Search by printer name or serial number

Your Magicard support site account

Required field

Don't know your serial? select your product below

Processing...

Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Alan is an absolute legend. He’s created a seamless, stress-free service that delivers perfectly. My printer came back working just like new — genuinely impressive. The whole experience was smooth, professional, and exceeded expectations. It’s a total wow from WHTHT!

Printer model: Department of Health Magicard 300

4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.

Printer model:

The issue I had with the printer was resolved with speed and professionalism.

Printer model: Magicard 300

Alan was extremely knowledgeable and knew exactly what was required to kick our old printer back into life.

Printer model: Rio Pro 360

I can\'t express how helpful your service has been — our issue was resolved incredibly quickly! Before starting my company, I had never used Magicard and often wondered, “Why this machine?” Now I understand. The service quality is excellent, incredibly supportive, and results-oriented. Thank you for your outstanding support!

Printer model: Magicard 300

Global support centres