Welcome to the Magicard support

The official support site for Magicard ID card printers and software

Search by printer name or serial number

Your Magicard support site account

Required field

Don't know your serial? select your product below

Processing...

Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

PERFECT SUPPORT. MANY THANKS!

Printer model: Prima 4

Alan, in Magicard support was really helpful and clear. He went above and beyond to help our hospital get it\'s Pronto card printer working again. I was expecting to get someone very disinterested (let\'s face it most support lines are) but Alan was very helpful, owned the problem and offered multiple solutions. I couldn\'t recommend the Magicard Team enough. Many many thanks. Myka E.

Printer model: Pronto

Fantastic support team helped resolve my issue within 20 minutes of contacting them!! Superb customer service skills and aftercare.

Printer model: Pronto

Alan was really professional, friendly and patient, as we needed quite a bit of support assisting to resolve the issue. From downloading remote access to installing the software, we receive excellent service. We highly recommend and were really happy with the level of service received. Thankyou!

Printer model: Magicard 300

Super fast and very helpful support!

Printer model: Magicard 600

Global support centres