Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Excellent support, Alan stayed online until the problem was resolved, have since used the printer and its working with no further issues.

Printer model: Enduro+

Excelland tech support

Printer model: Rio Pro 360

The guys are always very helpful Thanks again Ian

Printer model: PCP FLEX

Fixed and working well, would have been easier if could have paid by credit card

Printer model: Prima Laminator

Alan Maxwell - a true professional from start to finish. You should be proud you have someone of his knowledge, expertise and professionalism working at Magicard. A perfect advert for the company. 😊👍

Printer model: Rio Pro 360

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

United States Flag

Direct support: +1 800-220-8096

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