Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Alan was extremely helpful and knowledgeable. He has fixed all my issues and the printer is now working perfectly

Printer model: Pronto

Alan was really professional, friendly and patient, as we needed quite a bit of support assisting to resolve the issue. From downloading remote access to installing the software, we receive excellent service. We highly recommend and were really happy with the level of service received. Thankyou!

Printer model: Magicard 300

I cannot thank Alan enough for his professionalism and outstanding support provided to me today. This is truly a first-class technical support/assistance. Thank you, Derrick Dorsey

Printer model: Rio Pro 360

Alan was very helpful and sorted my problem right away. He went above and beyond to get a new part to us next day, free of charge. :)

Printer model: Magicard 300

I can\'t express how helpful your service has been — our issue was resolved incredibly quickly! Before starting my company, I had never used Magicard and often wondered, “Why this machine?” Now I understand. The service quality is excellent, incredibly supportive, and results-oriented. Thank you for your outstanding support!

Printer model: Magicard 300

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