Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Alan was absolutely fantastic from my very first contact with him. He made the entire process so easy and seamless. The printer was collected on time and returned perfectly packaged looking and working like new. You deserve 10 stars. Thank you so much, Jo WHTHT

Printer model: Department of Health Magicard 300

Help resolve the issue and were helpful through out the issue

Printer model: Magicard 600

Excellent customer support in this instance with my issue being dealt with quickly and efficiently.

Printer model: Magicard 300

Alan was superb, this was a real natty problem and no way am I sorting this even tho I am in the tech support business myself! Nice one

Printer model: Pronto

Exceptional Service, Every Time

Printer model: Rio Pro

Global support centres

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            [support_number] => +1 800-220-8096
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