Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Once again, brilliant support from Alan Maxwell regarding an issue with dye led sensors on my customers printer. Thank you so much Alan. Fred (Dove Technology)

Printer model: Enduro+

Excelland tech support

Printer model: Rio Pro 360

Alan answered my call after 3 rings and solved the issue very quickly by email he was technically knowledgable and very helpful, first class service thank you.

Printer model: Magicard 300

Top class support from Alan Maxwell. Really impressed. Magicard has the best technical support in the industry. Truly 5 star service. Fred (Dove Technology)

Printer model: Magicard 600

Support Exceeded expectations, very prompt response and identified then resolved the issue very promptly

Printer model: Pronto100

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

United States Flag

Direct support: +1 800-220-8096

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