Welcome to the Magicard support

The official support site for Magicard ID card printers and software

Search by printer name or serial number

Your Magicard support site account

Required field

Don't know your serial? select your product below

Processing...

Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Alan was very helpful, within a few minutes of the phone call he already had rectified the problem. Top class service from Alan.

Printer model:

Alan has been absolutely brilliant in handling my case, answering all the questions in a manner which I could comprehend with ease, and provided me with absolutely brilliant tips and resources.

Printer model:

Detailed instructions given to resolve the issue.

Printer model:

Alan Maxwell was fantastic from start to finish. He knew exactly what the error was, knew exactly the printer I was using and assisted me greatly. He is an asset to your team and saved a department at our hospital a world of pain. Thank you very much.

Printer model: Rio Pro 360

just great!

Printer model: Rio Pro 360

Global support centres