Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

I was pleased that the support was able to help and really happy with the time it took them to resolve my issue. Cant fault the support and Alan Maxwell

Printer model:

Super fast and very helpful support!

Printer model: Magicard 600

Alan was great. Polite, friendly and very knowledgeable. He explained everything that he was doing and made sure I knew what was going on at all times. A real credit to the company.

Printer model: Pronto

Awesome Customer Service, super helpful, and very thorough with all required information and output to enable customer (myself) to deliver a professional result.

Printer model: Magicard 600

Fantastic support from Alan, perfect result for us in the end.

Printer model: Rio Pro 360

Global support centres

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            [support_number] => +1 800-220-8096
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