Welcome to the Magicard support

The official support site for Magicard ID card printers and software

Search by printer name or serial number

Your Magicard support site account

Required field

Don't know your serial? select your product below

Processing...

Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Alan was very polite and helpful. Fixed the issue and very informative . Many thanks for a great service

Printer model: Pronto

I cannot thank Alan enough for his professionalism and outstanding support provided to me today. This is truly a first-class technical support/assistance. Thank you, Derrick Dorsey

Printer model: Rio Pro 360

Fantastic support as always from Alan at Magicard. Thank you so much. Fred (Dove Technology)

Printer model:

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Printer model: Pronto

Alan was absolutely fantastic from my very first contact with him. He made the entire process so easy and seamless. The printer was collected on time and returned perfectly packaged looking and working like new. You deserve 10 stars. Thank you so much, Jo WHTHT

Printer model: Magicard 300

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard | Made in Britian

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

Direct support: +44 (0)1305 470292