Welcome to the Magicard support

The official support site for Magicard ID card printers and software

Search by printer name or serial number

Your Magicard support site account

Required field

Don't know your serial? select your product below

Processing...

Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Alan was very kind, helpful and efficient. Appreciate the help!

Printer model:

Alan was superb, this was a real natty problem and no way am I sorting this even tho I am in the tech support business myself! Nice one

Printer model: Pronto

Excelland tech support

Printer model: Rio Pro 360

Alan was very helpful, within a few minutes of the phone call he already had rectified the problem. Top class service from Alan.

Printer model:

The response was much faster this time and got it fixed within 1 1/2 weeks! They fixed the problem and answered the questions I had! Also, great that there was a warranty to help with the price!

Printer model: Enduro3e

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

United States Flag

Direct support: +1 800-220-8096

Array
(
    [user_location] => Array
        (
            [country_name] => United States
            [city] => Columbus
            [location_str] => Columbus, United States
            [iso] => US
            [continent_code] => NA
            [country_id] => 1855fd32-a7c0-11e9-a389-020683bef092
            [php] => Array
                (
                    [format] => Y-m-d
                    [fullformat] => F j Y
                )

            [js] => Array
                (
                    [format] => mm-dd-yy
                    [fullformat] => MM d yy
                )

            [support_number] => +1 800-220-8096
        )

)