Welcome to the Magicard support

The official support site for Magicard ID card printers and software

Search by printer name or serial number

Your Magicard support site account

Required field

Don't know your serial? select your product below

Processing...

Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

Help resolve the issue and were helpful through out the issue

Printer model: Magicard 600

4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.

Printer model:

Alan, was helpful, clear and patient while helping sorting my printer problem. Great service.

Printer model: Enduro+

Alan Maxwell has been absolutely brilliant from the very first conversation we\'ve had when I fist opened my case. He has been very helpful, patient and professional throughout the whole process and managed to solve everything I asked of him. Absolutely 5 ouf of 5 stars! Excellent customer service and support.

Printer model: Rio Pro

Global support centres