Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Alan was super helpful and knowledgeable and we able to fix our problems in minimal time.

Printer model: Magicard 300

Alan was excellent and an a true ambassador for Magicard. He resolved the issue quickly and spent time explaining what had happened. Alan is very knowledgeable and understands what his customers need, providing outstanding customer service. Please pass on my thanks to him. Martin Davenport YFW Bloodbikes.

Printer model: Magicard 300

Superb support from Alan as always. Magicard support is the best. Fred (Dove Technology)

Printer model: Magicard 300

Perfect help despite an old printer. Thank you very much!

Printer model: Prima 4

Alan was extremely helpful and knowledgeable. He has fixed all my issues and the printer is now working perfectly

Printer model: Pronto

Global support centres

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            [support_number] => +1 800-220-8096
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