Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Well done excellent customer service

Printer model: Magicard 600

Swift knowledgeable replies leading to a timely resolution. Great!

Printer model: Rio Pro

Alan has been absolutely brilliant in handling my case, answering all the questions in a manner which I could comprehend with ease, and provided me with absolutely brilliant tips and resources.

Printer model:

Alan was absolutely fantastic from my very first contact with him. He made the entire process so easy and seamless. The printer was collected on time and returned perfectly packaged looking and working like new. You deserve 10 stars. Thank you so much, Jo WHTHT

Printer model: Magicard 300

Many thanks again to Alan for his help in resolving the problem we were experiencing with our card feed. Helpful manual to enable us to fix our old machine for a little while longer, seven years and still churning our many ID\'s - long may it continue :)

Printer model: Rio Pro

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard | Made in Britian

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

Direct support: +44 (0)1305 470292