Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Really helpful, communication was great and the service was quick and efficient, Many thanks

Printer model: Magicard 600

Alan was very kind, helpful and efficient. Appreciate the help!

Printer model:

The service was very good. Some confusion a long the way but that has been solved very quickly and professional.

Printer model: Pronto100

Once again, brilliant support from Alan Maxwell regarding an issue with dye led sensors on my customers printer. Thank you so much Alan. Fred (Dove Technology)

Printer model: Enduro+

Fast and super efficient, thank you. Alan is amazing as always - truly the most knowledgeable engineer I have ever dealt with in over 30 years in this and other industries.

Printer model: Magicard 300

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

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Direct support: +1 800-220-8096