Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Excellent support, Alan stayed online until the problem was resolved, have since used the printer and its working with no further issues.

Printer model: Enduro+

Excellent customer support in this instance with my issue being dealt with quickly and efficiently.

Printer model: Magicard 300

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

Alan Maxwell was fantastic from start to finish. He knew exactly what the error was, knew exactly the printer I was using and assisted me greatly. He is an asset to your team and saved a department at our hospital a world of pain. Thank you very much.

Printer model: Rio Pro 360

Many thanks again to Alan for his help in resolving the problem we were experiencing with our card feed. Helpful manual to enable us to fix our old machine for a little while longer, seven years and still churning our many ID\'s - long may it continue :)

Printer model: Rio Pro

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

United States Flag

Direct support: +1 800-220-8096

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