Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Alan was brilliant as always.

Printer model:

Alan is amazing! He has assisted us with our small business over the years with our technical difficulties and has always come up with a solution! He is so efficient and quick with a reply. We are so grateful, honestly never had such good customer service!

Printer model: Pronto

Super helpful and friendly, and fast resolution. Couldn’t be happier!

Printer model: Magicard 300

Alan was really professional, friendly and patient, as we needed quite a bit of support assisting to resolve the issue. From downloading remote access to installing the software, we receive excellent service. We highly recommend and were really happy with the level of service received. Thankyou!

Printer model: Magicard 300

Excellent, prompt, accurate, courteous response!

Printer model:

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard | Made in Britian

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

Direct support: +44 (0)1305 470292