Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

The issue I had with the printer was resolved with speed and professionalism.

Printer model: Magicard 300

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

Printer model: Magicard 600

Alan was extremely knowledgeable and knew exactly what was required to kick our old printer back into life.

Printer model: Rio Pro 360

Excellent after sales service from Alan in technical support. Printer, collected, repaired and returned in just over a week.

Printer model: Magicard 600

I called for a technical issue concerning a magic card 300 unit. I spoke with two different tech, 1st with Jonh D, 2nd with Brandon Bayes. Both of these techs were incredibly helpful , & patient. We went threw the setting, & then they recommended specific files that would need to be installed. I received an email with the file names that were suggested. Both the techs were helpful, polite , & patient with me. Once again your support team is fantastic & a pleasure to deal with

Printer model: Magicard 300

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