Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Excelland tech support

Printer model: Rio Pro 360

Timely and helped direct us to the underlying issue that had not been considered.

Printer model: Magicard 600

Alan was brilliant as always.

Printer model:

Alan was great! He was really knowledgeable, helpful and was super patient throughout the whole call. Excellent customer service, for an issue which wasn\'t easy to solve.

Printer model: Pronto

I was pleased that the support was able to help and really happy with the time it took them to resolve my issue. Cant fault the support and Alan Maxwell

Printer model:

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

United States Flag

Direct support: +1 800-220-8096

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