Welcome to the Magicard support

The official support site for Magicard ID card printers and software

Search by printer name or serial number

Your Magicard support site account

Required field

Don't know your serial? select your product below

Processing...

Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Fantastic support from Alan Maxwell at Magicard. The technical support team for this company are the best. 5***** service

Printer model: Magicard 600

Fantastic service from Alan. I am a self-confessed Luddite, so his patience with me when I initially wasn\'t grasping the process was laudable. He spoke to me in layman\'s terms, which I greatly appreciated. He stayed on the line with me until he was certain that the issue had been resolved, then followed up with a comprehensive email outlining what the problem had been. Alan is truly a credit to the business. Thank you so much.

Printer model: Rio Pro 360

just great!

Printer model: Rio Pro 360

Alan knew the issue straight away and provided a fix that saved us money.

Printer model: Magicard 300

Fantastic support as always from Alan at Magicard. Thank you so much. Fred (Dove Technology)

Printer model:

Global support centres

Array
(
    [user_location] => Array
        (
            [country_name] => United States
            [city] => Columbus
            [location_str] => Columbus, United States
            [iso] => US
            [continent_code] => NA
            [country_id] => 1855fd32-a7c0-11e9-a389-020683bef092
            [php] => Array
                (
                    [format] => Y-m-d
                    [fullformat] => F j Y
                )

            [js] => Array
                (
                    [format] => mm-dd-yy
                    [fullformat] => MM d yy
                )

            [support_number] => +1 800-220-8096
        )

)