Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Alan was fantastic. Really helpful. Really went above and beyond, staying almost an hour after he should have finished just to help me. Many, many thanks!

Printer model: Rio2E Tango2E Tango+L AvalonE

fantastic support - it took a while but got two relatively new printers back into circulation - cant thank you enough!

Printer model: Magicard 600

Alan Maxwell - a true professional from start to finish. You should be proud you have someone of his knowledge, expertise and professionalism working at Magicard. A perfect advert for the company. 😊👍

Printer model: Rio Pro 360

Alan is always great at what he does and very customer-focused and supportive.

Printer model: Magicard 600

Absolute incredible assistance received - we were given some video tutorials to fix the issue ourselves which was really helpful

Printer model: Rio Pro 360

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