Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Very very helpful team when I initially called regarding the printer. The service has been amazing. From start to finish. We got the printer back in a very very short time and it is working as it should do Thank you everyone for all of your help and your amazing service. Keep up the good work

Printer model: Magicard 300

Alan was excellent and an a true ambassador for Magicard. He resolved the issue quickly and spent time explaining what had happened. Alan is very knowledgeable and understands what his customers need, providing outstanding customer service. Please pass on my thanks to him. Martin Davenport YFW Bloodbikes.

Printer model: Magicard 300

Very quick, easy and very, very friendly service. Cant thank Alan enough for his help!

Printer model: Magicard 300

Absolute incredible assistance received - we were given some video tutorials to fix the issue ourselves which was really helpful

Printer model: Rio Pro 360

Alan was great. Polite, friendly and very knowledgeable. He explained everything that he was doing and made sure I knew what was going on at all times. A real credit to the company.

Printer model: Pronto

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