Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

I have used your tech support a few times now and as always never been let down by the speed and excellence of the servic.

Printer model: Magicard 300

Very fast service from a very knowledgeable support engineer.

Printer model: Magicard 600

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Printer model: Prima 4

Amazing help from Alan!!! Very grateful. He took the time to give me a tutorial on how to use cardpresso- very patient. As well as fixing the printer issue! Thank you so so much Alan. Please give this man the recognition he deserves.

Printer model: Magicard 300

Really helpful

Printer model: PCP FLEX 360

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard | Made in Britian

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

Direct support: +44 (0)1305 470292