Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Very quick turnaround on the repair, Alan was extremely helpful throughout.

Printer model: Magicard 600

Alan was fantastic. Really helpful. Really went above and beyond, staying almost an hour after he should have finished just to help me. Many, many thanks!

Printer model: Rio2E Tango2E Tango+L AvalonE

I have used your tech support a few times now and as always never been let down by the speed and excellence of the servic.

Printer model: Magicard 300

Alan was extremely knowledgeable and knew exactly what was required to kick our old printer back into life.

Printer model: Rio Pro 360

Alan as always helped us with ease with our printer error, can’t praise him enough he is always fantastic and offers a great service! Thank you Alan!

Printer model: Pronto

Global support centres

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            [support_number] => +1 800-220-8096
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