Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Printer model: Enduro3e

Awesome Customer Service, super helpful, and very thorough with all required information and output to enable customer (myself) to deliver a professional result.

Printer model: Magicard 600

Alan was very knowledgeable,he managed to fix the issue.

Printer model: Magicard 300

Alan, in Magicard support was really helpful and clear. He went above and beyond to help our hospital get it\'s Pronto card printer working again. I was expecting to get someone very disinterested (let\'s face it most support lines are) but Alan was very helpful, owned the problem and offered multiple solutions. I couldn\'t recommend the Magicard Team enough. Many many thanks. Myka E.

Printer model: Pronto

It was refreshing to receive such personal & comprehensive customer support from Alan as a new Magicard 600 user. I\'m a very satisfied customer. Thank you!

Printer model:

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

United States Flag

Direct support: +1 800-220-8096

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