Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Amazing Customer Service! Very responsive and helpful. Quickly sent a replacement unit once we determined it was a cam sensor issue.

Printer model: Magicard 300

Amazing service and patience from Alan. 10 out of 10

Printer model: Pronto

Once again, brilliant support from Alan Maxwell regarding an issue with dye led sensors on my customers printer. Thank you so much Alan. Fred (Dove Technology)

Printer model: Enduro+

Excellent resourceful support and guidance from Allan. Thank you team Magicard!

Printer model: Rio Pro

Detailed instructions given to resolve the issue.

Printer model:

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

United States Flag

Direct support: +1 800-220-8096

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