Welcome to the Magicard support

I called for a technical issue concerning a magic card 300 unit. I spoke with two different tech, 1st with Jonh D, 2nd with Brandon Bayes. Both of these techs were incredibly helpful , & patient. We went threw the setting, & then they recommended specific files that would need to be installed. I received an email with the file names that were suggested. Both the techs were helpful, polite , & patient with me. Once again your support team is fantastic & a pleasure to deal with

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!

I was pleased that the support was able to help and really happy with the time it took them to resolve my issue. Cant fault the support and Alan Maxwell

Alan is an absolute legend. He’s created a seamless, stress-free service that delivers perfectly. My printer came back working just like new — genuinely impressive. The whole experience was smooth, professional, and exceeded expectations. It’s a total wow from WHTHT!

Amazing Customer Service! Very responsive and helpful. Quickly sent a replacement unit once we determined it was a cam sensor issue.