Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Top class support from Alan Maxwell. Really impressed. Magicard has the best technical support in the industry. Truly 5 star service. Fred (Dove Technology)

Printer model: Magicard 600

Alan was amazing, very knowledgeable and was able to identify the issue quickly. Alan went above and beyond in helping me with the issues and taking the time to ensure everything was working properly on an old machine. Amazing customer service and Alan is a credit to the business, thanks again

Printer model: Enduro+

Alan was very helpful and managed to resolve my issue whilst talking me through what the issue was.

Printer model:

Alan is an absolute legend. He’s created a seamless, stress-free service that delivers perfectly. My printer came back working just like new — genuinely impressive. The whole experience was smooth, professional, and exceeded expectations. It’s a total wow from WHTHT!

Printer model: Department of Health Magicard 300

Alan was superb, this was a real natty problem and no way am I sorting this even tho I am in the tech support business myself! Nice one

Printer model: Pronto

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Brady EMEA Library

Request access to Brady EMEA Libraryy for images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

United States Flag

Direct support: +1 800-220-8096

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