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What customers say about our support...
4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.
The issue I had with the printer was resolved with speed and professionalism.
We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.
Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.
Prompt response to issue. Instructions provided resolved issue immediately.
Global support centres
UK
Waverley House Hampshire Road Granby Industrial Estate Weymouth, DT4 9XD United Kingdom
USA
148 E. Stiegel St Manheim, 17545 United States
Middle East
5WB (West Wing) Office 446 Dubai Airport Free Zone, 371564 United Arab Emirates