Support for your PCP FLEX+
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Please read this first
Due to the technology involved in printing onto plastic cards, it is vital to clean your printer regularly to avoid jams and film breakages. Cleaning your printer should always be your first step should an issue arise. Visit our YouTube channel to find out how to clean your printer
PriceCardPro Flex+ Printer Firmware
PriceCardPro Flex+ 500-0... 4500-0029-PR PriceCardPro FLEX+ DUO 50mm 4500-0009-PR PriceCardPro FLEX+ 50mm 4500-0028-PR ...
Read morePriceCardPro range: Flex, Flex360 or Flex+
This page will help you confirm which PriceCardPro Flex you have, Flex or Flex 360... or a Flex+ 🤓 The firmware you will need for your pri...
Read moreWindows Driver | Help Guide
Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality. Thi...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreHow do I use my Magicard printer?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...
Read moreWindows Printer Driver Install Error 2502 / 250
If you are getting 2502 / 250_ from the MSI Installer then you may be installing the driver while using a restricted user account that doesn’t h...
Read morePriceCardPro Flex Printer Firmware
PriceCardPro Flex 3652-0... 3652-0008-PR PriceCard Pro FLEX PRINTER 3652-0009-PR PriceCard Pro FLEX (50mm) PRINTER PriceCardPro F...
Read morePrinters Currently Supported for Out of Warranty Repairs
Magicard Ltd.’s intentions are to support / repair a product for five years after last date of manufacture where possible. *Legacy printers not l...
Read moreOut of Warranty Repairs
If your printer is out of warranty and in need of repair we can still help to ensure it continues to print cards. There is very little we cannot fi...
Read moremacOS Printer Driver
This is the latest macOS driver for all Magicard desktop ID card printers. macOS Driver Version: 1.3.4 Release Date: 24.03.2023 ...
Read morePriceCardPro Printer Driver
This is the latest Unified Driver for all PriceCardPro printers. PriceCardPro Printer Driver: v2.8.2.779 Release Date: 22/05/2023 Compatibl...
Read morePriceCardPro Printer Manuals
Download the PriceCardPro user manuals for the following printer models: PriceCard Pro Flex PriceCard Pro Flex 360 PriceCard Pro Duo PriceCard P...
Read moreCleaning the Rio Pro
Here's a video on cleaning your Rio Pro and keeping it in great working order. We recommend to follow this full process at every dye film change....
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreHow do I know if my computer has USB 3.0 ports?
Cmd + Space: start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in the top left-h...
Read moreCorrect PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...
Read morePrint to File
To obtain a Print-to-file (aka .PRN) Some applications (like MS Word) show a Print to File option in the printers list... otherwise follow the step...
Read moreHow to obtain a Printer Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the followin...
Read moreWhite Line across printed card | Damaged Printhead Element
I have a white line across the length of my printed cards 👉 It is the same on every card. 👉 It is the same on the printer...
Read moreLight or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently move...
Read moreSet Rio Pro to Hand Feed Mode
On the Printer select Menu Button Press the down button to scroll to Hand feed Then press the right arrow button to select. From this...
Read moreID Card Printer Support Utility
This utility is intended for use as an advanced diagnostic and set-up tool, including setting up your Ethernet settings. ⚠️ Please do not use i...
Read moreTeamViewer Remote Help
Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [caption id=...
Read moreDye film sticking to card or breaking ribbon
If the main print roller is not perfectly clean then the following can result: The card can slip during the printing process, causing: The...
Read moreReplacing the Printhead
The video below shows the Magicard 600 printhead replacement but the process is similar for all Magicard direct-to-card printers, both 1st and 2nd gen...
Read moreCorrect PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...
Read moreDye film sticking to card or breaking ribbon
If the main print roller is not perfectly clean then the following can result: The card can slip during the printing process, causing: The...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreSet Rio Pro to Hand Feed Mode
On the Printer select Menu Button Press the down button to scroll to Hand feed Then press the right arrow button to select. From this...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreDye film sticking to card or breaking ribbon
If the main print roller is not perfectly clean then the following can result: The card can slip during the printing process, causing: The...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreCleaning the Rio Pro
Here's a video on cleaning your Rio Pro and keeping it in great working order. We recommend to follow this full process at every dye film change....
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreCorrect PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...
Read moreHow do I know if my computer has USB 3.0 ports?
Cmd + Space: start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in the top left-h...
Read moreID Card Printer Support Utility
This utility is intended for use as an advanced diagnostic and set-up tool, including setting up your Ethernet settings. ⚠️ Please do not use i...
Read moreWindows Printer Driver Install Error 2502 / 250
If you are getting 2502 / 250_ from the MSI Installer then you may be installing the driver while using a restricted user account that doesn’t h...
Read morePriceCardPro Printer Driver
This is the latest Unified Driver for all PriceCardPro printers. PriceCardPro Printer Driver: v2.8.2.779 Release Date: 22/05/2023 Compatibl...
Read moreHow do I know if my computer has USB 3.0 ports?
Cmd + Space: start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in the top left-h...
Read moreWindows Driver | Help Guide
Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality. Thi...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreDye film sticking to card or breaking ribbon
If the main print roller is not perfectly clean then the following can result: The card can slip during the printing process, causing: The...
Read moreCorrect PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...
Read moreHow to obtain a Printer Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the followin...
Read moreDye film sticking to card or breaking ribbon
If the main print roller is not perfectly clean then the following can result: The card can slip during the printing process, causing: The...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreCorrect PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...
Read moreHow to obtain a Printer Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the followin...
Read moreLight or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently move...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreHow do I use my Magicard printer?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...
Read morePrinters Currently Supported for Out of Warranty Repairs
Magicard Ltd.’s intentions are to support / repair a product for five years after last date of manufacture where possible. *Legacy printers not l...
Read moreOut of Warranty Repairs
If your printer is out of warranty and in need of repair we can still help to ensure it continues to print cards. There is very little we cannot fi...
Read moreHow do I know if my computer has USB 3.0 ports?
Cmd + Space: start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in the top left-h...
Read moreCorrect PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...
Read moreHow to obtain a Printer Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the followin...
Read moreWhite Line across printed card | Damaged Printhead Element
I have a white line across the length of my printed cards 👉 It is the same on every card. 👉 It is the same on the printer...
Read moreLight or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently move...
Read moreSet Rio Pro to Hand Feed Mode
On the Printer select Menu Button Press the down button to scroll to Hand feed Then press the right arrow button to select. From this...
Read moreReplacing the Printhead
The video below shows the Magicard 600 printhead replacement but the process is similar for all Magicard direct-to-card printers, both 1st and 2nd gen...
Read moreWindows Driver | Help Guide
Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality. Thi...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreHow do I use my Magicard printer?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read morePrint to File
To obtain a Print-to-file (aka .PRN) Some applications (like MS Word) show a Print to File option in the printers list... otherwise follow the step...
Read moreHow to obtain a Printer Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the followin...
Read moreSet Rio Pro to Hand Feed Mode
On the Printer select Menu Button Press the down button to scroll to Hand feed Then press the right arrow button to select. From this...
Read moreTeamViewer Remote Help
Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [caption id=...
Read moreReplacing the Printhead
The video below shows the Magicard 600 printhead replacement but the process is similar for all Magicard direct-to-card printers, both 1st and 2nd gen...
Read morePriceCardPro Flex+ Printer Firmware
PriceCardPro Flex+ 500-0... 4500-0029-PR PriceCardPro FLEX+ DUO 50mm 4500-0009-PR PriceCardPro FLEX+ 50mm 4500-0028-PR ...
Read morePriceCardPro range: Flex, Flex360 or Flex+
This page will help you confirm which PriceCardPro Flex you have, Flex or Flex 360... or a Flex+ 🤓 The firmware you will need for your pri...
Read moreWindows Driver | Help Guide
Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality. Thi...
Read morePriceCardPro Flex Printer Firmware
PriceCardPro Flex 3652-0... 3652-0008-PR PriceCard Pro FLEX PRINTER 3652-0009-PR PriceCard Pro FLEX (50mm) PRINTER PriceCardPro F...
Read moremacOS Printer Driver
This is the latest macOS driver for all Magicard desktop ID card printers. macOS Driver Version: 1.3.4 Release Date: 24.03.2023 ...
Read morePriceCardPro Printer Driver
This is the latest Unified Driver for all PriceCardPro printers. PriceCardPro Printer Driver: v2.8.2.779 Release Date: 22/05/2023 Compatibl...
Read morePriceCardPro Printer Manuals
Download the PriceCardPro user manuals for the following printer models: PriceCard Pro Flex PriceCard Pro Flex 360 PriceCard Pro Duo PriceCard P...
Read moreID Card Printer Support Utility
This utility is intended for use as an advanced diagnostic and set-up tool, including setting up your Ethernet settings. ⚠️ Please do not use i...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreCorrect PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...
Read morePrint to File
To obtain a Print-to-file (aka .PRN) Some applications (like MS Word) show a Print to File option in the printers list... otherwise follow the step...
Read moreWhite Line across printed card | Damaged Printhead Element
I have a white line across the length of my printed cards 👉 It is the same on every card. 👉 It is the same on the printer...
Read moreLight or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently move...
Read moreCorrect PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...
Read moreWhite Line across printed card | Damaged Printhead Element
I have a white line across the length of my printed cards 👉 It is the same on every card. 👉 It is the same on the printer...
Read moreLight or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently move...
Read moreOut of Warranty Repairs
If your printer is out of warranty and in need of repair we can still help to ensure it continues to print cards. There is very little we cannot fi...
Read moreGlobal support centres
Europe
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom
USA
148 E. Stiegel St
Manheim, 17545
United States
Middle East
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates