Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

I had an issue with my Magic Caard account and was so impressed with how quickly and professionally it was resolved. Alan Maxwell went above and beyond to clear everything up and made the whole process smooth and stress-free. His customer service was outstanding—friendly, efficient, and genuinely helpful. It’s rare to come across such excellent support these days, and I really appreciate the effort he put in. Thank you, Alan, for turning a frustrating situation into a positive experience!

Printer model:

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

Mark was extremely helpful, quickly responding to, diagnosing, and resolving the case for our two Magicard 600 printers. I\'m grateful for the support and impressed by the high level of customer service received.

Printer model: Magicard 600

Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.

Printer model: Magicard 600

Every time I contact assistance, they are really prompt in answering my questions and getting my machine working again. Great service.

Printer model:

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