Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

I was pleased that the support was able to help and really happy with the time it took them to resolve my issue. Cant fault the support and Alan Maxwell

Printer model:

Help resolve the issue and were helpful through out the issue

Printer model: Magicard 600

Support Exceeded expectations, very prompt response and identified then resolved the issue very promptly

Printer model: Pronto100

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

Many thanks again to Alan for his help in resolving the problem we were experiencing with our card feed. Helpful manual to enable us to fix our old machine for a little while longer, seven years and still churning our many ID\'s - long may it continue :)

Printer model: Rio Pro

Global support centres

Magicard Main Site
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Magicard Marketing Portal

Request access to Magicards large library of images and marketing material.

For marketers

Magicard | Made in Britian

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

Direct support: +44 (0)1305 470292