During some technical support cases we may ask you for the following Driver Report File, which contains an abundance of technical data we can utilise to diagnose and resolve various situations which may occur.
Follow the video guide below to get your Windows Driver Report File.
The resulting file can be sent in reply to your support case email or web case.
(web case files can be uploaded into your case attachments)
Magicard is a market leader of direct-to-card (DTC) printers.
If you are an authorised Magicard Partner login to access and manage your Magicard printers.
Request access to Magicards large library of images and marketing material.
Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.