Which product are you using?

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.

Prompt response to issue. Instructions provided resolved issue immediately.

Fragen wurden beantwortet, auch wen eine Kurzanleitung für das programm weiterhin fehlt

In all fairness, as my question was the opposite of what MagiCard would like to achieve I wasn't really expecting a comprehensive answer. Even though I did not get a solution to my question, the answer was well formulated and even offered some alternatives inducing the effect the alternative would have to the print quality.