Correct PSU Power Supply

Return to printer solutions | General questions
Written By Chris Pellegrino

Your Magicard printer must only be used with the correct Power Supply.

  • The wrong PSU can:
  • Cause Faint or Light Printing: Light printing
  • Create errors (commonly 16:00 Can’t lift head: Can’t lift print head)
  • Permanently damage your printers Controller PCB
  • Invalidate your printers warranty

The PSU must be exactly as shown below:


Direct to Card Printers

1st generation Rio Pro & All 2nd generation printers

2nd Gen Magicard DTC Printer

 

 

*Pronto ONLY if the serial number does NOT contain a Letter, and is formatted as just 8 digits, like this: 12345678

The information on this page will help you identify which electronics version your Pronto was built with.

 

Correct PSU Power Supply

  • Manufacturer: SUNPOWER
  • DC Output: 24V 3.75A
  • Yellow 90w tag
  • Part Number: E9372

The label on the PSU should be like this:

 SUNPOWER 24v 3.75A


1st Generation Pronto & All Enduro models

1st Gen Magicard DTC Printer

*Pronto ONLY if the serial number DOES contain a letter, like: 12F1234

The information on this page will help you identify which electronics version your Pronto was built with.

Correct PSU Power Supply

  • Manufacturer: SUNPOWER
  • DC Output: 24V 2.5A
  • White 60w tag
  • Part Number: P1-0034/R

The label on the PSU should be like this:

SUNPOWER 24v 2.5A


 

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What customers say about our support...

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Printer model: Prima 4

In all fairness, as my question was the opposite of what MagiCard would like to achieve I wasn't really expecting a comprehensive answer. Even though I did not get a solution to my question, the answer was well formulated and even offered some alternatives inducing the effect the alternative would have to the print quality.

Printer model:

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

Printer model: Magicard 600

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Printer model: Magicard 600

Fixed and working well, would have been easier if could have paid by credit card

Printer model: Prima Laminator

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