Correct PSU Power Supply

Your Magicard printer must only be used with the correct Power Supply.

The wrong PSU can:

Cause Faint or Light Printing: https://support.magicard.com/solution/light-printing
Create errors (commonly 16:00 Can’t lift head: https://support.magicard.com/solution/1600-cant-lift-head/)
Permanently damage your printers Controller PCB
Invalidate your printers warranty

The PSU must be exactly as shown below:

Direct to Card Printers

1st generation Rio Pro & All 2nd generation printers

*Pronto ONLY if the serial number does NOT contain a Letter, and is formatted as just 8 digits, like this: 12345678
The information on this page will help you identify which electronics version your Pronto was built with.

Manufacturer: SUNPOWER

DC Output: 24V 3.75A

Yellow 90w tag

Part Number: E9372

The label on the PSU should be like this:

1st Generation Pronto & All Enduro models

*Pronto ONLY if the serial number DOES contain a letter, like: 12F1234
The information on this page will help you identify which electronics version your Pronto was built with.