Correct PSU Power Supply

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Written By Chris Pellegrino

Your Magicard printer must only be used with the correct Power Supply.

  • The wrong PSU can:
  • Cause Faint or Light Printing: Light printing
  • Create errors (commonly 16:00 Can’t lift head: Can’t lift print head)
  • Permanently damage your printers Controller PCB
  • Invalidate your printers warranty

The PSU must be exactly as shown below:


Direct to Card Printers

1st generation Rio Pro & All 2nd generation printers

2nd Gen Magicard DTC Printer

 

 

*Pronto ONLY if the serial number does NOT contain a Letter, and is formatted as just 8 digits, like this: 12345678

The information on this page will help you identify which electronics version your Pronto was built with.

 

Correct PSU Power Supply

  • Manufacturer: SUNPOWER
  • DC Output: 24V 3.75A
  • Yellow 90w tag
  • Part Number: E9372

The label on the PSU should be like this:

 SUNPOWER 24v 3.75A


1st Generation Pronto & All Enduro models

1st Gen Magicard DTC Printer

*Pronto ONLY if the serial number DOES contain a letter, like: 12F1234

The information on this page will help you identify which electronics version your Pronto was built with.

Correct PSU Power Supply

  • Manufacturer: SUNPOWER
  • DC Output: 24V 2.5A
  • White 60w tag
  • Part Number: P1-0034/R

The label on the PSU should be like this:

SUNPOWER 24v 2.5A


 

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In all fairness, as my question was the opposite of what MagiCard would like to achieve I wasn't really expecting a comprehensive answer. Even though I did not get a solution to my question, the answer was well formulated and even offered some alternatives inducing the effect the alternative would have to the print quality.

Printer model:

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

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It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Printer model: Magicard 600

4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.

Printer model:

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