Correct PSU Power Supply
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Your Magicard printer must only be used with the correct Power Supply.
- The wrong PSU can:
- Cause Faint or Light Printing: Light printing
- Create errors (commonly 16:00 Can’t lift head: Can’t lift print head)
- Permanently damage your printers Controller PCB
- Invalidate your printers warranty
The PSU must be exactly as shown below:
Direct to Card Printers
1st generation Rio Pro & All 2nd generation printers
*Pronto ONLY if the serial number does NOT contain a Letter, and is formatted as just 8 digits, like this: 12345678
The information on this page will help you identify which electronics version your Pronto was built with.
- Manufacturer: SUNPOWER
- DC Output: 24V 3.75A
- Yellow 90w tag
- Part Number: E9372
The label on the PSU should be like this:
1st Generation Pronto & All Enduro models
*Pronto ONLY if the serial number DOES contain a letter, like: 12F1234
The information on this page will help you identify which electronics version your Pronto was built with.
- Manufacturer: SUNPOWER
- DC Output: 24V 2.5A
- White 60w tag
- Part Number: P1-0034/R
The label on the PSU should be like this:
Global support centres
UK
Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom
USA
Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States
Middle East
Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates
Europe
Brady (Belgium)
Industriepark
Lindestraat 20, 9240
Belgium