Wrong film type error over Ethernet

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

This is my 1st interaction w/MagiCard Service, they responded immediately, resolved the issue and stood behind their warranty.

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.