Cleaning the Pronto100

Return to printer solutions | Cleaning and care

Written By Luke Ridgway 15th May 2023

This page has information on cleaning rhe Pronto100 and keeping it in great working order

⚠️ The minumum cleaning frequency we advise for the Pronto100 is every 700 cards.

The video below demonstrates how to:

0:12 | Operate your Pronto100
1:00 | Change the Dye Film
2:00 | Clean your Pronto100

Cleaning LED Equal Flash every 1.3sec = Clean Required | Error 27:xx

Cleaning the pronto100

Pronto100 | Cleaning Procedure

Fold up the top card tray.
Open the lid and remove the Dye Film.
Press power button twice in quick succession to begin a cleaning routine. (tap-tap / double-tap)
Insert the narrow end of the cleaning card through the slot when prompted:

Power light equal flash – 1 sec &
Cleaning light equal flash 3hz = Waiting for the cleaning card to be inserted.
Once the cycle is complete, we recommended repeating once more with the other (clean side) of the cleaning card to maximise cleaning effect.

Using the Cleaning Pen

Simply run the tip of the pen across the print face several times as shown in the diagram below.

Once clean, do not touch the printhead surface!

Cleaning the Pronto100 | Using the cleaning pen

Re-load your Dye Film

You can now install your dye film and carry on printing

installing dye film

Please also see this info in your Pronto100 User Manual, page 24:

Pronto100 User Manual

Pronto100 cleaning kit (Part Number: E9100)

10x Cleaning Cards
1x Cleaning Pen
(Cleaning Card Length = 250mm)

Correct Cleaning Card for your Magicard Printer

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