Fix the “App can’t be opened because it is from an unidentified developer” on your MAC

Return to printer solutions | Driver install
Written By Alan Maxwell

Your Mac is normally initially set up to only allow Applications found on the App Store to install on your computer as a Security Measure.
Otherwise, it will consider the application to come from an Unidentified Developer and block installation.

To resolve this:

  1. Open your System Preferences
  2. Select “Security and Privacy”
    The package that was blocked (e.g. magicard_mac_osx_driver_v1***.pkg) should be listed here.
  3. Click the padlock to make changes – choose ‘App Store and identified developers’.

If our driver package is listed here, click Open Anyway.

You can change these settings back to the App Store once our driver is successfully installed.


 

Further reading – Apple Article:

Open apps safely on your Mac

Mac and macOS are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

Why create an account?

Direct technical support

Create online support tickets with our industry leading and experienced support staff. Sign up

Register your products

Register your products with us for updates and warranty information. Register

What customers say about our support...

Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.

Printer model: Magicard 600

I appreciate the service I received during this support ticket. I appreciate being able to correspond via email and I appreciate being able to make contact with you fairly easily. It is very difficult to be able to make contact with people at many companies, but it was very easy to get in touch with you. I appreciate your support and service and am happy to leave a 5 star rating!

Printer model: Rio Pro

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Printer model: Prima 4

4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.

Printer model:

Great Job! I was impressed that the printer problems were fixed quickly and returned to me and packaged properly so it was returned to me in great condition, and nothing broke. Nice job! Thanks for your good service!

Printer model: Rio Pro

Global support centres

Europe

Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

148 E. Stiegel St
Manheim, 17545
United States

Middle East

5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates