Latest Firmware

Return to printer solutions | Printer drivers, firmware & software
Written By Alan Maxwell

This is the latest firmware (system software) for the Rio Pro 360, Magicard 600, 300, D, K, E+ and Pronto 100 printers (incl. all variants)

 


‎ ‎‏‏‎ ‎
ProntoThis is also the correct firmware for ‘Pronto’ where the serial number is 8 digits only (12345678), containing no letters,
and “MK2” is written in the top left-hand corner of the silver base label. (More information on this page)

If your Pronto has a letter in the serial number (12F1234) please follow This Link.

 

 


You can check the current version from your printers Menu > More > Software info.

(Technically speaking this an update to the printer’s System Software, rather than a firmware update.

As such the .PRN file below needs to be downloaded and sent to the printer via the Tools Tab within Printer Properties.)


Update Procedure

Download the .prn file from below

  1. Control Panel > View Devices and Printers.
  2. Right click on the printer icon.
  3. Select Printer Properties.
    360 600 Printer Properties Image
  4. in Tools Tab > Print PRN section.
    Browse to the downloaded .prn file (from below) and select it.
  5. Then click PRINT to send the update to the printer:
    360 600 Print PRN Image

The printer will receive the .PRN file and after a short time will display: ‘UPDATING’

⚠️ DO NOT POWER THE PRINTER OFF ⚠️

Once the update is complete the printer will reboot itself.

You have successfully updated the printer’s system software and you can confirm the version from:  Menu > More > Software info.

Downloads and attachments

update-15.57.prn
  • File name: update-15.57.prn
  • File size: 65.17 MB
  • File type: application/x-www-form-urlencoded;charset=utf-8
  • Description: Rio Pro 360, 300, 600, & Pronto 100 Firmware V15.57
Date

20th Mar 2024

changelog-v15.57.txt
  • File name: changelog-v15.57.txt
  • File size: 9.96 KB
  • File type: text/plain
  • Description: V15.57 Change Log
Date

20th Mar 2024

oss-licenses-v15.57.txt
  • File name: oss-licenses-v15.57.txt
  • File size: 2.21 MB
  • File type: text/plain
  • Description: OSS Licences V15.57
Date

20th Mar 2024

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What customers say about our support...

The response was much faster this time and got it fixed within 1 1/2 weeks! They fixed the problem and answered the questions I had! Also, great that there was a warranty to help with the price!

Printer model: Enduro3e

Same day reply and gave all the information I could need to fix the issue I had and it worked first time

Printer model: Rio Pro 360

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Printer model: Pronto

Fragen wurden beantwortet, auch wen eine Kurzanleitung für das programm weiterhin fehlt

Printer model: Pronto100

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

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