Latest Firmware

Return to printer solutions | Printer drivers, firmware & software
Written By Alan Maxwell

This is the latest firmware (system software) for the Rio Pro 360, Magicard 600, 300, D, K, E+ and Pronto 100 printers (incl. all variants)

 


‎ ‎‏‏‎ ‎
ProntoThis is also the correct firmware for ‘Pronto’ where the serial number is 8 digits only (12345678), containing no letters,
and “MK2” is written in the top left-hand corner of the silver base label. (More information on this page)

If your Pronto has a letter in the serial number (12F1234) please follow This Link.

 

 


You can check the current version from your printers Menu > More > Software info.

(Technically speaking this an update to the printer’s System Software, rather than a firmware update.

As such the .PRN file below needs to be downloaded and sent to the printer via the Tools Tab within Printer Properties.)


Update Procedure

Download the .prn file from below

  1. Control Panel > View Devices and Printers.
  2. Right click on the printer icon.
  3. Select Printer Properties.
    360 600 Printer Properties Image
  4. in Tools Tab > Print PRN section.
    Browse to the downloaded .prn file (from below) and select it.
  5. Then click PRINT to send the update to the printer:
    360 600 Print PRN Image

The printer will receive the .PRN file and after a short time will display: ‘UPDATING’

⚠️ DO NOT POWER THE PRINTER OFF ⚠️

Once the update is complete the printer will reboot itself.

You have successfully updated the printer’s system software and you can confirm the version from:  Menu > More > Software info.

Downloads and attachments

update-15.59.prn
  • File name: update-15.59.prn
  • File size: 65.26 MB
  • File type: application/x-www-form-urlencoded;charset=utf-8
  • Description: Rio Pro 360, 300, 600, D, K, E+ & Pronto 100 Firmware V15.59
Date

22nd Aug 2024

changelog-v15.59.txt
  • File name: changelog-v15.59.txt
  • File size: 10.48 KB
  • File type: text/plain
  • Description: V15.59 Change Log
Date

22nd Aug 2024

oss-licenses-v15.59.txt
  • File name: oss-licenses-v15.59.txt
  • File size: 2.21 MB
  • File type: text/plain
  • Description: OSS Licences V15.59
Date

22nd Aug 2024

Why create an account?

Direct technical support

Create online support tickets with our industry leading and experienced support staff. Sign up

Register your products

Register your products with us for updates and warranty information. Register

What customers say about our support...

Support Exceeded expectations, very prompt response and identified then resolved the issue very promptly

Printer model: Pronto100

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

Alan was extremely helpful and knowledgeable. He has fixed all my issues and the printer is now working perfectly

Printer model: Pronto

Contacted MagiCard for advice and support, got great friendly service, very helpful , much appreciated

Printer model:

Detailed instructions given to resolve the issue.

Printer model:

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Europe

Brady (Belgium)
Poldergotestraat 9
Zele, 9240
Belgium

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Magicard European support from Brady