Latest Firmware

Return to printer solutions | Printer drivers, firmware & software
Written By Alan Maxwell

This is the latest firmware (system software) for the Rio Pro 360, Magicard 600, 300, D, K and Pronto 100 printers (inc all variants)

Latest Firmware


‎ ‎‏‏‎ ‎
ProntoThis is also the correct firmware for ‘Pronto’ where the serial number is 8 digits only (12345678), containing no letters,
and “MK2” is written in the top left-hand corner of the silver base label. (More information on this page)

If your Pronto has a letter in the serial number (12F1234) please follow This Link.

 

 


You can check the current version from your printers Menu > More > Software info.

(Technically speaking this an update to the printer’s System Software, rather than a firmware update.

As such the .PRN file below needs to be downloaded and sent to the printer via the Tools Tab within Printer Properties.)


Update Procedure

Download the .prn file from below

  1. Control Panel > View Devices and Printers.
  2. Right click on the printer icon.
  3. Select Printer Properties.
    360 600 Printer Properties Image
  4. in Tools Tab > Print PRN section.
    Browse to the downloaded .prn file (from below) and select it.
  5. Then click PRINT to send the update to the printer:
    360 600 Print PRN Image

The printer will receive the .PRN file and after a short time will display: ‘UPDATING’

⚠️ DO NOT POWER THE PRINTER OFF ⚠️

Once the update is complete the printer will reboot itself.

You have successfully updated the printer’s system software and you can confirm the version from:  Menu > More > Software info.

Downloads and attachments

update-14.52.prn
  • File name: update-14.52.prn
  • File size: 65.32 MB
  • File type: application/x-www-form-urlencoded;charset=utf-8
  • Description: Rio Pro 360, 300, 600, & Pronto 100 Firmware V14.52
Date

18th Jan 2023

changelog-v14.52.txt
  • File name: changelog-v14.52.txt
  • File size: 8.98 KB
  • File type: text/plain
  • Description: V14.52 Change Log
Date

18th Jan 2023

oss-licenses-v14.52.txt
  • File name: oss-licenses-v14.52.txt
  • File size: 2.21 MB
  • File type: text/plain
  • Description: OSS Licences V14.52
Date

18th Jan 2023

Why create an account?

Direct technical support

Create online support tickets with our industry leading and experienced support staff. Sign up

Register your products

Register your products with us for updates and warranty information. Register

What customers say about our support...

Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.

Printer model: Magicard 600

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Printer model: Prima 4

Overall a good experience. Seemed quite expensive to repair our printer we sent in for RMA considering we could buy a brand new printer (newer model) for half the price..

Printer model: Enduro3e

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Printer model: Enduro3e

Global support centres

Europe

Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

148 E. Stiegel St
Manheim, 17545
United States

Middle East

5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates