Support for your TrustID V3

Trust ID v3 has now been deprecated (March 2018)

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Due to the technology involved in printing onto plastic cards, it is vital to clean your printer regularly to avoid jams and film breakages. Cleaning your printer should always be your first step should an issue arise. Visit our YouTube channel to find out how to clean your printer

Installing Fonts into Trust ID v3

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3)...

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Trust ID (v3) | End of life

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated   Magicard commit to supporting all current end users of Tr...

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Trust ID (v3) | Activation issues

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3...

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Trust ID (v3) | Download the Latest Version

TRUST ID v3 | ALL EDITIONS Trust ID (v3) has now been deprecated [embed]https://support.magicard.com/solution/trust-id-v3-end-of-life/[/embed]...

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Trust ID (v3) | Failed to import specified database file

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3...

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Trust ID (v3) | Quick Start Guide

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID...

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Trust ID (v3) | Barcode List

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3...

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Trust ID (v3) | Multiple Installations

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of Trus...

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Trust ID (v3) | Reason for the printed text differences from MS Word.

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of Trus...

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Trust ID (v3) | Exporting a Database File From Trust ID

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (...

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Trust ID (v3) | Classic & Multiple Projects

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3)...

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Trust ID (v3) | The "Save As..." option is not available on the "Classic" edition of Trust ID.

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (...

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Trust ID (v3) | Running Two Monitors with TrustID and Program Closes

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (...

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TeamViewer Remote Help

Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [caption id=...

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Installing Fonts into Trust ID v3

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3)...

Read more
Trust ID (v3) | End of life

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated   Magicard commit to supporting all current end users of Tr...

Read more
TeamViewer Remote Help

Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [caption id=...

Read more
Trust ID (v3) | Download the Latest Version

TRUST ID v3 | ALL EDITIONS Trust ID (v3) has now been deprecated [embed]https://support.magicard.com/solution/trust-id-v3-end-of-life/[/embed]...

Read more
Trust ID (v3) | End of life

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated   Magicard commit to supporting all current end users of Tr...

Read more
Trust ID (v3) | Activation issues

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3...

Read more
Installing Fonts into Trust ID v3

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3)...

Read more
Trust ID (v3) | End of life

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated   Magicard commit to supporting all current end users of Tr...

Read more
Trust ID (v3) | Download the Latest Version

TRUST ID v3 | ALL EDITIONS Trust ID (v3) has now been deprecated [embed]https://support.magicard.com/solution/trust-id-v3-end-of-life/[/embed]...

Read more
Trust ID (v3) | Failed to import specified database file

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3...

Read more
Trust ID (v3) | Quick Start Guide

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID...

Read more
Trust ID (v3) | Barcode List

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3...

Read more
Trust ID (v3) | Multiple Installations

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of Trus...

Read more
Trust ID (v3) | Reason for the printed text differences from MS Word.

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of Trus...

Read more
Trust ID (v3) | Exporting a Database File From Trust ID

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (...

Read more
Trust ID (v3) | Classic & Multiple Projects

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3)...

Read more
Trust ID (v3) | The "Save As..." option is not available on the "Classic" edition of Trust ID.

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (...

Read more
Trust ID (v3) | Running Two Monitors with TrustID and Program Closes

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (...

Read more

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What customers say about our support...

Contacted MagiCard for advice and support, got great friendly service, very helpful , much appreciated

Printer model:

Fixed and working well, would have been easier if could have paid by credit card

Printer model: Prima 4

This is my 1st interaction w/MagiCard Service, they responded immediately, resolved the issue and stood behind their warranty.

Printer model: Magicard 600

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

Detailed instructions given to resolve the issue.

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