Trust ID (v3) | Running Two Monitors with TrustID and Program Closes

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Written By Alan Maxwell

Trust ID v3TRUST ID v3 | ALL EDITIONS

MARCH 2018

Trust ID (v3) has now been deprecated

Magicard commit to supporting all current end users of TrustID (v3) for a period of two years following this end of life announcement.

 


When running 2 monitors using Trust ID v3

Make sure those monitors have individual video outputs.

If they are connected via a splitter the software will not recognise the system as having adequate video memory and the program will close.

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