Trust ID (v3) | Failed to import specified database file

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Written By Alan Maxwell

Trust ID v3TRUST ID v3 | ALL EDITIONS

 MARCH 2018

Trust ID (v3) has now been deprecated

Magicard commit to supporting all current end users of TrustID (v3) for a period of two years following this end of life announcement.


Trust ID V2 failed to import specified database file.

Solution:

Save your file as: CSV UTF-8 (Comma delimited)

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Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.

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