Trust ID (v3) | Activation issues

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Written By Alan Maxwell

Trust ID v3TRUST ID v3 | ALL EDITIONS

MARCH 2018

Trust ID (v3) has now been deprecated

Magicard commit to supporting all current end users of TrustID (v3) for a period of two years following this end of life announcement.

 


Activation Issues?

  1. Recently we’ve had reports of Trust ID (Version 3) requiring re-activation following a Windows Update.
  2. There also is a know activation bug where the software cannot automatically update and so requires the manual activation option instead.

Please follow the steps in the solution below to upgrade to the latest release:

Trust ID (v3) | Download the Latest Version

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What customers say about our support...

Prompt response to issue. Instructions provided resolved issue immediately.

Printer model: Department of Health Magicard 300

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

The response was much faster this time and got it fixed within 1 1/2 weeks! They fixed the problem and answered the questions I had! Also, great that there was a warranty to help with the price!

Printer model: Enduro3e

I appreciate the service I received during this support ticket. I appreciate being able to correspond via email and I appreciate being able to make contact with you fairly easily. It is very difficult to be able to make contact with people at many companies, but it was very easy to get in touch with you. I appreciate your support and service and am happy to leave a 5 star rating!

Printer model: Rio Pro

Fixed and working well, would have been easier if could have paid by credit card

Printer model: Prima 4

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