Trust ID (v3) | Activation issues

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Written By Alan Maxwell

Trust ID v3TRUST ID v3 | ALL EDITIONS

MARCH 2018

Trust ID (v3) has now been deprecated

Magicard commit to supporting all current end users of TrustID (v3) for a period of two years following this end of life announcement.

 


Activation Issues?

  1. Recently we’ve had reports of Trust ID (Version 3) requiring re-activation following a Windows Update.
  2. There also is a know activation bug where the software cannot automatically update and so requires the manual activation option instead.

Please follow the steps in the solution below to upgrade to the latest release:

Trust ID (v3) | Download the Latest Version

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With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

Printer model: Magicard 600

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