Support for your Rio2 Tango2 Avalon
Please read this first
Due to the technology involved in printing onto plastic cards, it is vital to clean your printer regularly to avoid jams and film breakages. Cleaning your printer should always be your first step should an issue arise. Visit our YouTube channel to find out how to clean your printer
Magicard Windows Driver | Help Guide
Please see the Magicard Windows Driver help Guide below for everything you need to know regarding all the Magicard Windows driver setti...
Read moreHow do I use my Magicard printer?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...
Read moreWindows Printer Driver Install Error 2502 / 250
If you are getting 2502 / 250_ from the MSI Installer then you may be installing the driver while using a restricted user account that doesn’t h...
Read moreAvalon Non-E Firmware
This is the latest firmware for the Avalon (Non-E) printer models. Version: V2.03 Release Date: 21.08.2007 Ensure the printer is connected via...
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreCleaning The Rio 2e Tango 2e
Here's a video on cleaning your Rio 2e and Tango 2e. Watch the Cleaning Video Here ❐ We recommend to follow this process at every dye f...
Read moreHow do I know if my computer has USB 3.0 ports?
Cmd + Space: start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in...
Read moreWhite Line across printed card | Damaged Printhead Element
I have a white line across the length of my printed cards 👉 It is the same on every card. 👉 It is the same on the printer...
Read moreID Card Printer Support Utility
This utility is intended for use as an advanced diagnostic and set-up tool, including setting up your Ethernet settings. ⚠️ Please do not use i...
Read moreTeamViewer Remote Help
Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [caption id=...
Read moreAvalon Non E Printer Driver V 1.00
This is the latest driver for Avalon printer models that do not have an "E" in the serial number. Compatible with: Windows 95 Windows 9...
Read moreNot pulling cards all the way out of the hopper.
Not pulling cards all the way out of the hopper. Follow the steps below Step 1 Make sure you clean the printer rollers well. Video link to th...
Read moreRio2/Tango2 Firmware 2.05
This is the latest firmware for the Rio 2 and Tango 2 printer models. This firmware update utility requires the printer to be connected on the ...
Read moreCards not feeding on a Rio2E/Tango2E
Check you card thickness gate and manually cleaning the rear feed rollers Follow the steps below Step 1 Take the hoppers off. Step 2 Op...
Read moreRio/Tango/Rio2/Tango2 Driver V6.02
This is the latest recommended driver for the Rio, Tango, Rio 2 and Tango 2 printer models. Release Date: 15/11/2007 Compatible with 32...
Read moreCleaning The Rio 2e Tango 2e
Here's a video on cleaning your Rio 2e and Tango 2e. Watch the Cleaning Video Here ❐ We recommend to follow this process at every dye f...
Read moreNot pulling cards all the way out of the hopper.
Not pulling cards all the way out of the hopper. Follow the steps below Step 1 Make sure you clean the printer rollers well. Video link to th...
Read moreCards not feeding on a Rio2E/Tango2E
Check you card thickness gate and manually cleaning the rear feed rollers Follow the steps below Step 1 Take the hoppers off. Step 2 Op...
Read moreCleaning The Rio 2e Tango 2e
Here's a video on cleaning your Rio 2e and Tango 2e. Watch the Cleaning Video Here ❐ We recommend to follow this process at every dye f...
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreCleaning The Rio 2e Tango 2e
Here's a video on cleaning your Rio 2e and Tango 2e. Watch the Cleaning Video Here ❐ We recommend to follow this process at every dye f...
Read moreHow do I know if my computer has USB 3.0 ports?
Cmd + Space: start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in...
Read moreID Card Printer Support Utility
This utility is intended for use as an advanced diagnostic and set-up tool, including setting up your Ethernet settings. ⚠️ Please do not use i...
Read moreWindows Printer Driver Install Error 2502 / 250
If you are getting 2502 / 250_ from the MSI Installer then you may be installing the driver while using a restricted user account that doesn’t h...
Read moreHow do I know if my computer has USB 3.0 ports?
Cmd + Space: start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in...
Read moreMagicard Windows Driver | Help Guide
Please see the Magicard Windows Driver help Guide below for everything you need to know regarding all the Magicard Windows driver setti...
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreCleaning The Rio 2e Tango 2e
Here's a video on cleaning your Rio 2e and Tango 2e. Watch the Cleaning Video Here ❐ We recommend to follow this process at every dye f...
Read moreHow do I use my Magicard printer?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...
Read moreHow do I know if my computer has USB 3.0 ports?
Cmd + Space: start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in...
Read moreWhite Line across printed card | Damaged Printhead Element
I have a white line across the length of my printed cards 👉 It is the same on every card. 👉 It is the same on the printer...
Read moreMagicard Windows Driver | Help Guide
Please see the Magicard Windows Driver help Guide below for everything you need to know regarding all the Magicard Windows driver setti...
Read moreHow do I use my Magicard printer?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreTeamViewer Remote Help
Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [caption id=...
Read moreMagicard Windows Driver | Help Guide
Please see the Magicard Windows Driver help Guide below for everything you need to know regarding all the Magicard Windows driver setti...
Read moreAvalon Non-E Firmware
This is the latest firmware for the Avalon (Non-E) printer models. Version: V2.03 Release Date: 21.08.2007 Ensure the printer is connected via...
Read moreCleaning The Rio 2e Tango 2e
Here's a video on cleaning your Rio 2e and Tango 2e. Watch the Cleaning Video Here ❐ We recommend to follow this process at every dye f...
Read moreID Card Printer Support Utility
This utility is intended for use as an advanced diagnostic and set-up tool, including setting up your Ethernet settings. ⚠️ Please do not use i...
Read moreAvalon Non E Printer Driver V 1.00
This is the latest driver for Avalon printer models that do not have an "E" in the serial number. Compatible with: Windows 95 Windows 9...
Read moreRio2/Tango2 Firmware 2.05
This is the latest firmware for the Rio 2 and Tango 2 printer models. This firmware update utility requires the printer to be connected on the ...
Read moreRio/Tango/Rio2/Tango2 Driver V6.02
This is the latest recommended driver for the Rio, Tango, Rio 2 and Tango 2 printer models. Release Date: 15/11/2007 Compatible with 32...
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreWhite Line across printed card | Damaged Printhead Element
I have a white line across the length of my printed cards 👉 It is the same on every card. 👉 It is the same on the printer...
Read moreWhite Line across printed card | Damaged Printhead Element
I have a white line across the length of my printed cards 👉 It is the same on every card. 👉 It is the same on the printer...
Read moreGlobal support centres
UK
Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom
USA
Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States
Middle East
Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates
Europe
Brady (Belgium)
Industriepark
Lindestraat 20, 9240
Belgium
