Support for your Rio Tango Avalon Turbo

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Due to the technology involved in printing onto plastic cards, it is vital to clean your printer regularly to avoid jams and film breakages. Cleaning your printer should always be your first step should an issue arise. Visit our YouTube channel to find out how to clean your printer

Magicard Windows Driver | Help Guide

  Please see the Magicard Windows Driver help Guide below for everything you need to know regarding all the Magicard Windows driver setti...

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How do I use my Magicard printer?

We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...

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How do I know if my computer has USB 3.0 ports?

    Cmd + Space:  start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in...

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Checking printer connectivity

Download and install the ID Card Printer Support Utility. With the Support Utility now open select the connection method - ie USB. If your p...

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Avalon Non E Printer Driver V 1.00

This is the latest driver for Avalon printer models that do not have an "E" in the serial number. Compatible with: Windows 95 Windows 9...

Read more
Rio/Tango/Rio2/Tango2 Driver V6.02

This is the latest recommended driver for the Rio, Tango, Rio 2 and Tango 2 printer models. Release Date: 15/11/2007 Compatible with 32...

Read more
How do I know if my computer has USB 3.0 ports?

    Cmd + Space:  start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in...

Read more
Checking printer connectivity

Download and install the ID Card Printer Support Utility. With the Support Utility now open select the connection method - ie USB. If your p...

Read more
How do I know if my computer has USB 3.0 ports?

    Cmd + Space:  start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in...

Read more
Magicard Windows Driver | Help Guide

  Please see the Magicard Windows Driver help Guide below for everything you need to know regarding all the Magicard Windows driver setti...

Read more
How do I use my Magicard printer?

We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...

Read more
How do I know if my computer has USB 3.0 ports?

    Cmd + Space:  start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in...

Read more
Magicard Windows Driver | Help Guide

  Please see the Magicard Windows Driver help Guide below for everything you need to know regarding all the Magicard Windows driver setti...

Read more
How do I use my Magicard printer?

We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...

Read more
Magicard Windows Driver | Help Guide

  Please see the Magicard Windows Driver help Guide below for everything you need to know regarding all the Magicard Windows driver setti...

Read more
Avalon Non E Printer Driver V 1.00

This is the latest driver for Avalon printer models that do not have an "E" in the serial number. Compatible with: Windows 95 Windows 9...

Read more
Rio/Tango/Rio2/Tango2 Driver V6.02

This is the latest recommended driver for the Rio, Tango, Rio 2 and Tango 2 printer models. Release Date: 15/11/2007 Compatible with 32...

Read more

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What customers say about our support...

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Printer model: Enduro3e

Fragen wurden beantwortet, auch wen eine Kurzanleitung für das programm weiterhin fehlt

Printer model: Pronto100

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Printer model: Pronto

The response was much faster this time and got it fixed within 1 1/2 weeks! They fixed the problem and answered the questions I had! Also, great that there was a warranty to help with the price!

Printer model: Enduro3e

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Europe

Brady (Belgium)
Industriepark
Lindestraat 20, 9240
Belgium

Magicard European support from Brady