Light prints
Return to printer solutions | Problems with print quality
A common cause for light prints is often found to be the wrong Power Supply being connected to the printer.
Have you moved your printer or office around lately?
Double check the following info on the label of the PSU:
Pronto / Enduro / Enduro+ / Enduro3E
- –SUNPOWER is written at the top
- -sliver label – black text
- -DC OUTPUT is exactly: 24V 2.5A
RIO
- SUNPOWER is written at the top
- (black label – silver text)
- DC OUTPUT is exactly: 24V 3.75A
Using an incorrect PSU can damage your printer and also invalidate the printers warranty.
Global support centres
UK
Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom
USA
Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States
Middle East
Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates
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Industriepark
Lindestraat 20, 9240
Belgium