Support for your TrustID V4

We have partnered with the World's leading ID card software developer to bring you truly best-in-class TrustID v4.

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Please read this first

Due to the technology involved in printing onto plastic cards, it is vital to clean your printer regularly to avoid jams and film breakages. Cleaning your printer should always be your first step should an issue arise. Visit our YouTube channel to find out how to clean your printer

TrustID V4 Mifare Encoding

Here is a quick help guide to show the process of setting up Mifare Encoding

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TrustID V4 Mifare Encoding

Here is a quick help guide to show the process of setting up Mifare Encoding

Read more
TrustID V4 Mifare Encoding

Here is a quick help guide to show the process of setting up Mifare Encoding

Read more
TrustID V4 Mifare Encoding

Here is a quick help guide to show the process of setting up Mifare Encoding

Read more

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What customers say about our support...

Very speedy, helpful and was able to speak immediately with a technician on the phone

Printer model: Magicard 300

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Printer model: Enduro3e

Wasn\'t sure why the printer was throwing an error message. The Technicians were very helpful by pinning down the exact cause.

Printer model: Magicard 300

The response was much faster this time and got it fixed within 1 1/2 weeks! They fixed the problem and answered the questions I had! Also, great that there was a warranty to help with the price!

Printer model: Enduro3e

The Support techs at Magicard fixed the card printer and got it back to us promptly. It was packed very securely and we received it in just a couple weeks of sending it in.

Printer model: Pronto

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Europe

Brady (Belgium)
Poldergotestraat 9
Zele, 9240
Belgium

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Magicard European support from Brady