Which product are you using?

Entering your product serial number will help resolve your issue more quickly.

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Magicard 300.png

Serial location: Magicard 300

Magicard 600.png

Serial location: Magicard 600

Magicard D.png

Serial location: Magicard D

PRIMA.png

Serial location: PRIMA

Pronto100.png

Serial location: Pronto100

Rio Pro 360.png

Serial location: Rio Pro 360

Ultima.png

Serial location: Ultima

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What customers say about our support...

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Printer model: Prima 4

The service was very good. Some confusion a long the way but that has been solved very quickly and professional.

Printer model: Pronto100

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

Printer model: Magicard 600

Support Exceeded expectations, very prompt response and identified then resolved the issue very promptly

Printer model: Pronto100

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!

Printer model: Pronto

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Europe

Brady (Belgium)
Poldergotestraat 9
Zele, 9240
Belgium

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Magicard European support from Brady