Which product are you using?

Entering your product serial number will help resolve your issue more quickly.

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Magicard 300.png

Serial location: Magicard 300

Magicard 600.png

Serial location: Magicard 600

Magicard D.png

Serial location: Magicard D

PRIMA.png

Serial location: PRIMA

Pronto100.png

Serial location: Pronto100

Rio Pro 360.png

Serial location: Rio Pro 360

Ultima.png

Serial location: Ultima

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What customers say about our support...

Prompt response to issue. Instructions provided resolved issue immediately.

Printer model: Department of Health Magicard 300

Every time I contact assistance, they are really prompt in answering my questions and getting my machine working again. Great service.

Printer model:

Timely and helped direct us to the underlying issue that had not been considered.

Printer model: Magicard 600

Really helpful, communication was great and the service was quick and efficient, Many thanks

Printer model: Magicard 600

Same day reply and gave all the information I could need to fix the issue I had and it worked first time

Printer model: Rio Pro 360

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Europe

Brady (Belgium)
Poldergotestraat 9
Zele, 9240
Belgium

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Magicard European support from Brady