Magicard ID card printer and software solutions
Search through our large library of solutions of common ID card printer and software faults. If you don't find a solutions to your issue you can raise a support ticket by signing in
Guide | Windows Printer and Driver Language
By Darren Garbett
The language is inherited from the OS. This guide shows how it can be changed.
Fix the “App can’t be opened because it is from an unidentified developer” on your MAC
By Darren Garbett
Your Mac is normally initially set up to only allow Applications found on the App Store to install on your computer as a Security Measure. This quick guide will show the steps to resolve this to install the Magicard macOS Driver.
Cleaning the Prima 4 & Prima 8
By Liam Rock
Please follow the steps below to clean your Prima 4 and Prima 8.
How to get a Printer Query File
By Liam Rock
A Printer Query File is often helpful to provide to Technical Support as it contains a great amount of technical printer data and is a valuable diagnostic tool.
Print to File
By Mark Lescano
How to obtain a Print-to-file (aka .PRN) which will let your support agent see what is being sent to your printer to print.
TrustID (v3) | Exporting a Database File From Trust ID
By Mark Lescano
Exporting a Database File From Trust ID
TrustID (v3) | Classic & Multiple Projects
By Mark Lescano
TrustID v3 Classic cannot create multiple projects.
TrustID (v3) | The "Save As..." option is not available on the "Classic" edition of Trust ID.
By Mark Lescano
In the Trust ID "Classic" edition only one card design is permitted at any one time.
TrustID (v3) | Running Two Monitors with TrustID and Program Closes
By Liam Rock
running 2 monitors using Trust ID v3
