Magicard ID card printer and software solutions

Search through our large library of solutions of common ID card printer and software faults. If you don't find a solutions to your issue you can raise a support ticket by signing in

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    TeamViewer Remote Help

    By Darren Garbett

    Magicard can offer remote assistance using TeamViewer

    created: GuidesGuides, Remote Help

    Set a Static IP Address

    By

    A guide to setting a static IP address for your printer.

    created: GuidesEthernet, Guides

    Correct Cleaning Card for your Magicard Printer

    By Alan Maxwell

    It is essential to use the correct Cleaning Card for your specific model of Magicard Printer.

    created: GuidesCleaning

    Printer Sharing

    By Mark Lescano

    Follow the steps to allow other people on your network a connecion to your USB connected printer.

    created: How ToHow to

    Enable CUPS Web Interface on macOS

    By Mark Lescano

    The cups web interface is disabled by default. This guide explains how to enabled it to access driver settings and config.

    created: How TomacOS

    Guide | Windows Printer and Driver Language

    By Darren Garbett

    The language is inherited from the OS. This guide shows how it can be changed.

    created: GuidesGuides, Driver

    Fix the “App can’t be opened because it is from an unidentified developer” on your MAC

    By Darren Garbett

    Your Mac is normally initially set up to only allow Applications found on the App Store to install on your computer as a Security Measure. This quick guide will show the steps to resolve this to install the Magicard macOS Driver.

    created: Software or OS Error MessagemacOS

    Cleaning the Prima 4 & Prima 8

    By Liam Rock

    Please follow the steps below to clean your Prima 4 and Prima 8.

    created: CleaningCleaning, How to

    How to get a Printer Query File

    By Liam Rock

    A Printer Query File is often helpful to provide to Technical Support as it contains a great amount of technical printer data and is a valuable diagnostic tool.

    created: How ToDiagnostics

    Print to File

    By Mark Lescano

    How to obtain a Print-to-file (aka .PRN) which will let your support agent see what is being sent to your printer to print.

    created: GuidesGuides

    Global support centres

    Magicard Main Site
    Magicard main site

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    Magicard Partner Portal
    Magicard Partner Portal

    If you are an authorised Magicard Partner login to access and manage your Magicard printers.

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    Magicard Marketing Portal
    Magicard Marketing Portal

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    Magicard | Made in Britian

    Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

    Direct support: +44 (0)1305 470292