TeamViewer Remote Help
For more information about TeamViewer
https://www.teamviewer.com/
Use the link below for your operating system when requested by your Magicard Technical Support Agent during your support case.
This will begin downloading the Magicard Quick Support Utility directly from the TeamViewer website:
| Windows OS | macOS |
 |  |
https://get.teamviewer.com/65gvq67 | https://get.teamviewer.com/ffb5qnw |
Disclaimer
Before requesting remote access to your computer the support engineer will discuss the problem you are experiencing and will explain what actions are being taken.
You retain full control of your PC at all times during the remote help session.
You can end the session at any time.
You should remain at your PC for the duration of the remote help session where possible.
The nature of the problem and solution(s) may depend on your system and other variables unknown to the support engineer.
Assistance is provided only as a convenience to end users of Magicard products.
The user agrees that actions and solutuons implemented by the Magicard support engineer are entirely at the user's own risk.
Remote support is provided without warranties of any kind. Magicard or its employees will not be liable for any direct, indirect, or other damages, loss, cost or liability whatsoever that result from, or are related to the remote help session provided by Magicard.
Example install on macOS, Chrome browser
A PC will be the same process as this macOS example.
After clicking the link above the download will automatically begin.
The download is on the bottom left corner in this guide:
