Where do I insert the Holokote Key card

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Detailed instructions given to resolve the issue.

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

In all fairness, as my question was the opposite of what MagiCard would like to achieve I wasn't really expecting a comprehensive answer. Even though I did not get a solution to my question, the answer was well formulated and even offered some alternatives inducing the effect the alternative would have to the print quality.

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!