Print to File

Return to printer solutions | Problems with print quality
Written By Alan Maxwell

To obtain a Print-to-file (aka .PRN)

Some applications (like MS Word) show a Print to File option in the printers list… otherwise follow the steps below:

  1. Control Panel
  2. View Devices and Printers
  3. Right click the printers icon
  4. Choose Printer Properties
  5. Ports Tab
    • Note the current port as you will have to set this back afterwards
  6. Change the port to FILE  (tick the box)
  7. Click: Apply
  8. Print the job from your application as normal
  9. In the output dialog (depending on application) enter the full path for where you wish to save the file, you must include extension .prn.  (Example Path: C:UsersusernameDesktopfilename.prn)
  10. Change the port back as noted above

The resulting .prn can be used by Technical Support to see the exact info which is sent to be printed.

You can provide your .prn to Support via your existing webcase or email thread, thank you.

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What customers say about our support...

Fragen wurden beantwortet, auch wen eine Kurzanleitung für das programm weiterhin fehlt

Printer model: Pronto100

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Printer model: Enduro3e

Prompt response to issue. Instructions provided resolved issue immediately.

Printer model: Department of Health Magicard 300

Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.

Printer model: Magicard 600

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

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