Which product are you using?

Entering your product serial number will help resolve your issue more quickly.

Serial location: Magicard 300

Serial location: Magicard 600

Serial location: Magicard D

Serial location: PRIMA

Serial location: Pronto100

Serial location: Rio Pro 360

Serial location: Ultima

Not sure about your serial number?

Select your product below

Pronto100

Magicard E+

Magicard 300

Magicard 600

Magicard K

Pronto

Prima Laminator

Prima 8

TrustID V4

600NEO

Magicard E+ NEO

300NEO

100NEO

Magicard D

PCP 100

PCP FLEX+

PCP LITE

Pronto NEO

Enduro NEO

Rio Pro 360

PCP DUO

360 NEO

Rio Pro

PCP FLEX

PCP FLEX 360

Enduro3e

Enduro+

Enduro

Prima 4

Ultima

TrustID V3

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What customers say about our support...

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

Darren , was very helpful. Thank you Darren and team.

Printer model:

Same day reply and gave all the information I could need to fix the issue I had and it worked first time

Printer model: Rio Pro 360

Alan was extremely helpful and knowledgeable. He has fixed all my issues and the printer is now working perfectly

Printer model: Pronto

The service was very good. Some confusion a long the way but that has been solved very quickly and professional.

Printer model: Pronto100

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Europe

Brady (Belgium)
Poldergotestraat 9
Zele, 9240
Belgium

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

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