Error code solutions for Magicard ID card printers
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11:00 Can’t Find Panel
By Auto Mation
In film set position(), this error is raised while trying to align the dye-film to a chosen offset within a chosen panel (for example, prior to printing) if the printer cannot find the requested panel within 8 panels of its starting point. This error often indicates that either the dye LED or sensor is poorly positioned, or that the dye LEDs need to be calibrated using the “FCL” command.
11:0 Printer software needs to be upgraded
By Auto Mation
There is a newer version of printer software available. Please upgrade.
12:0 Sensor failure
By Auto Mation
While hand feeding a card, the rear card sensor was detected as blocked before the front sensor. Likely cause could be an incorrect "Hand-feed" setting.
14:0 The wrong SD card is fitted in the printer
By Auto Mation
The internal SD card has an invalid signature for this printer. Either the wrong SD card is fitted in the printer, or the card has become corrupted.
15:0 The Holokote file does not have the correct format
By Auto Mation
The Holokote file does not have the format expected by the printer. Either this is the wrong type of file (possibly for a different printer model), or the Holokote file has become corrupted.
16:0 The Holokote file is not authorised for this printer
By Auto Mation
The Holokote file is not authorised for use on this printer. It is probably intended for a different printer.
17:0 The upgrade file does not have the correct format
By Auto Mation
The upgrade file does not have the correct format expected by the printer. Either the file is of the wrong type or it has become corrupted.
18:0 The upgrade file is not authorised for this printer
By Auto Mation
The upgrade file is not authorised for use on this printer. It is probably intended for a different printer.
