
Error code solutions for Magicard ID card printers
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33:0 There is no N-panel in the currently fitted film
By Mark Lescano
The currently fitted film in the printer does not have a N-panel. This will prevent the printer processing this job type.
34:0 There is no P-panel in the currently fitted film
By Mark Lescano
The currently fitted film in the printer does not have a P-panel. This will prevent the printer processing this job type.
No valid key
By Darren Garbett
This error is raised on printers fitted with a locking dongle. The error is usually seen just prior to printing if the detected locking dongle is the wrong type. (This could be the fitted dongle is the wrong type or incompatible with the printer). Please insert a valid locking key and re-boot the printer, or press Cancel.
35:0 Magnetic encoding options were present in a print job, but no magnetic track data was provided
By Darren Garbett
A print job sent to the printer specified magnetic encoding options, but no magnetic track data.
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