Magicard ID card printer and software solutions
Search through our large library of solutions of common ID card printer and software faults. If you don't find a solutions to your issue you can raise a support ticket by signing in
Pronto Firmware for Printers with a Letter in the serial number
By Luke Ridgway
This is the latest Pronto Firmware (where serial number format contains a letter: 12F3456)
created: Firmware
created: Guides
Printer Firmware | Rio 2E / Tango 2E / Avalon E
By Mark Lescano
This is the latest firmware for the Rio 2E, Tango 2E and Avalon E printer models.
created: Firmware
White Line across printed card | Damaged Printhead Element
By Darren Garbett
This guide will explain why a white line is printing across the length of your cards.
created: Print Quality
Printer Driver | macOS | Magicard
By Alan Maxwell
This is the latest macOS driver for all Magicard desktop ID card printers.
created: Driver
Printer Driver | Windows | Alto/Opera/Tempo Non-E
By Liam Rock
This is the latest driver for Alto, Opera & Tempo printer models that do not have an "E" in the serial number.
created: Driver
created: Guides
created: Driver
Enduro Firmware
By Luke Ridgway
Latest firmware for all Enduro series printer models and all variants.
created: Firmware
Light or Faint Printing
By Mark Lescano
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer.
created: Print Quality
