Detailed solution for: 6:0 Incorrect dye film type fitted in printer

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

Same day reply and gave all the information I could need to fix the issue I had and it worked first time

4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!