Detailed solution for: 4:0 Card jam in printer

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Same day reply and gave all the information I could need to fix the issue I had and it worked first time

4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.

Timely and helped direct us to the underlying issue that had not been considered.

The Support techs at Magicard fixed the card printer and got it back to us promptly. It was packed very securely and we received it in just a couple weeks of sending it in.