Detailed solution for: 1:0 Printer lid open

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Overall a good experience. Seemed quite expensive to repair our printer we sent in for RMA considering we could buy a brand new printer (newer model) for half the price..

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

Great Job! I was impressed that the printer problems were fixed quickly and returned to me and packaged properly so it was returned to me in great condition, and nothing broke. Nice job! Thanks for your good service!