Error code solutions for Magicard ID card printers
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25:00 Calibration Failed
By Darren Garbett
This error indicates that the printer is unable to correctly detect colour dye film panels.
25:0 There is no overcoat in the currently fitted film
By Darren Garbett
The printer is unable to detect the overcoat layer in the currently fitted film. This will prevent the printer processing the current print job.
26:0 Faulty Print Motor
By Liam Rock
One of the print engine motor drivers has reported a fault. Please note down this error code and contact Magicard Technical Support.
27:0 Clean required
By Alan Maxwell
The printer is overdue for cleaning. Select the 'clean printer' option on the printer's LCD menu and follow the displayed instructions.
28:0 The Printhead cannot be detected
By Liam Rock
The printhead is not detected by the printer. Switch off and unplug the printer, check the printhead is fitted and the interface cable properly connected at both ends. Then retry printing a card again. If the problem persists, contact Technical Support.
29:0 No SD card is fitted in the printer
By Mark Lescano
The internal SD card appears to be missing or not fitted properly. Check the SD card slot.
30:0 Mag stripe verification failed
By Darren Garbett
The data read back from the mag stripe did not match the data written. Check card type and orientation, and try again.
31:0 Printer only prints monochrome images
By Alan Maxwell
This printer does not have the ability to print colour images, and is unable to process the current job type.
32:0 This printer can only print 300 dpi images
By Liam Rock
This printer can only print 300 dpi images, and is unable to process the current job type.
33:0 There is no N-panel in the currently fitted film
By Mark Lescano
The currently fitted film in the printer does not have a N-panel. This will prevent the printer processing this job type.
