
Magicard ID card printer and software solutions
Search through our large library of solutions of common ID card printer and software faults. If you don't find a solutions to your issue you can raise a support ticket by signing in
Pronto Cleaning Roller Assembly
By Darren Garbett
Pronto cleaning roller assembly parts diagram and useful part numbers.
Cleaning Roller Assembly
By Alan Maxwell
The cleaning rollers are an integral and crucial part of your printer.
Support for Department of Health Printers
By Liam Rock
Please note that Support for your Health Service printer should initially be sought via SCC
User Guide | Magicard Windows Driver
By Nick Atkinson
Everything you need to know regarding all the Magicard Windows driver settings and functionality
Pronto Electronics
By Luke Ridgway
A guide to identifiying the Electronics Version installed in your Pronto.
Feature Key Creation Process
By Luke Ridgway
A useful infographic overview of the feature key creation process
Default HoloKotes for 600NEO
By Mark Lescano
Download and restore your factory default HoloKote designs.
Global support centres
UK
Magicard Ltd (HQ) Waverley House Hampshire Road Granby Industrial Estate Weymouth Dorset DT4 9XD United KingdomOpening hours Monday - Friday: 8:30am - 5:00pm
We are closed on all UK bank holidays
Contact us Phone: +44 (0) 1305 470 292 Email UK support
USA
Brady (North America) 148 E. Stiegel St Manheim PA 17545 United StatesOpening hours Monday - Friday: 9:00am - 5:00pm
Contact us Phone: +1 717-664-7818 Free phone: +1 800-220-8096 Email USA support
Europe
Brady (Belgium) Poldergotestraat 9 Zele East Flanders 9240 BelgiumOpening hours Monday - Friday: 9:00am - 5:00pm
Contact us Phone: +32 (0)2 404 06 76 Email Europe support
Middle East
Magicard (Sales & Support Hub) 5WB (West Wing) Office 446 Dubai Airport Free Zone Dubai 371564 United Arab EmiratesOpening hours Monday - Friday: 9:00am - 5:00pm
Contact us Email Middle East support