
Magicard ID card printer and software solutions
Search through our large library of solutions of common ID card printer and software faults. If you don't find a solutions to your issue you can raise a support ticket by signing in
Printer Driver | Windows | Magicard NEO
By Alan Maxwell
Latest Windows Printer Driver for Magicard Neo Printers
Card Sensors | Testing and Cleaning
By Mark Lescano
This guide will help demonstrate how to access the card sensors for advanced cleaning or diagnostic purposes.
TrustID v3 | Installing Fonts
By Alan Maxwell
Cleaning the Pronto100
By Mark Lescano
This page has information on cleaning rhe Pronto100 and keeping it in great working order.
Cleaning the Magicard 600
By Darren Garbett
Here's a video on cleaning your Magicard 600 and keeping it in great working order.
Cleaning the Magicard 300
By Liam Rock
Here's a video on cleaning the Magicard 300 and keeping it in great working order.
Default HoloKotes for Magicard E+
By Alan Maxwell
Download and restore your factory default HoloKote® designs.
Windows Printer Driver Install Error 2502 / 250
By Liam Rock
If you are getting 2502 / 250_ you may not have enough rights / privileges on your PC to run the installer.
How do I use my Magicard printer?
By Mark Lescano
This guide will help with getting started with a Magicard Printer.
Global support centres
UK
Magicard Ltd (HQ) Waverley House Hampshire Road Granby Industrial Estate Weymouth Dorset DT4 9XD United KingdomOpening hours Monday - Friday: 8:30am - 5:00pm
We are closed on all UK bank holidays
Contact us Phone: +44 (0) 1305 470 292 Email UK support
USA
Brady (North America) 148 E. Stiegel St Manheim PA 17545 United StatesOpening hours Monday - Friday: 9:00am - 5:00pm
Contact us Phone: +1 717-664-7818 Free phone: +1 800-220-8096 Email USA support
Europe
Brady (Belgium) Poldergotestraat 9 Zele East Flanders 9240 BelgiumOpening hours Monday - Friday: 9:00am - 5:00pm
Contact us Phone: +32 (0)2 404 06 76 Email Europe support
Middle East
Magicard (Sales & Support Hub) 5WB (West Wing) Office 446 Dubai Airport Free Zone Dubai 371564 United Arab EmiratesOpening hours Monday - Friday: 9:00am - 5:00pm
Contact us Email Middle East support