
Magicard ID card printer and software solutions
Search through our large library of solutions of common ID card printer and software faults. If you don't find a solutions to your issue you can raise a support ticket by signing in
How to Install Printer Firmware
By Alan Maxwell
How to Install the latest firmware for Magicard's Second Generation Printers
Default HoloKotes for Rio Pro 360
By Liam Rock
Download and restore your factory default HoloKote® designs.
Printer Driver | Magicard | Windows Bare Driver Files
By Mark Lescano
Install Magicard Windows Driver - without the installer.
GDPR & Security Erase Feature
By Alan Maxwell
The Prima 4 & Prima 8 printer has a feature to be compliant with GDPR & Security Erase Feature known as Security Erase.
Default Holokotes for Ultima
By Darren Garbett
Download and restore your factory default HoloKote® designs.
Global support centres
UK
Magicard Ltd (HQ) Waverley House Hampshire Road Granby Industrial Estate Weymouth Dorset DT4 9XD United KingdomOpening hours Monday - Friday: 8:30am - 5:00pm
We are closed on all UK bank holidays
Contact us Phone: +44 (0) 1305 470 292 Email UK support
USA
Brady (North America) 148 E. Stiegel St Manheim PA 17545 United StatesOpening hours Monday - Friday: 9:00am - 5:00pm
Contact us Phone: +1 717-664-7818 Free phone: +1 800-220-8096 Email USA support
Europe
Brady (Belgium) Poldergotestraat 9 Zele East Flanders 9240 BelgiumOpening hours Monday - Friday: 9:00am - 5:00pm
Contact us Phone: +32 (0)2 404 06 76 Email Europe support
Middle East
Magicard (Sales & Support Hub) 5WB (West Wing) Office 446 Dubai Airport Free Zone Dubai 371564 United Arab EmiratesOpening hours Monday - Friday: 9:00am - 5:00pm
Contact us Email Middle East support