Magicard ID card printer and software solutions

Search through our large library of solutions of common ID card printer and software faults. If you don't find a solutions to your issue you can raise a support ticket by signing in

Search our support solutions

    Processing...

    Still need an answer? Open a support case on our support portal.

    Create a case

    How do I use my Magicard printer?

    By Mark Lescano

    This guide will help with getting started with a Magicard Printer.

    created: GuidesGuides

    Pronto Cleaning Roller Assembly

    By Darren Garbett

    Pronto cleaning roller assembly parts diagram and useful part numbers.

    created: How ToCleaning, Parts, How to

    Cleaning Roller Assembly

    By Alan Maxwell

    The cleaning rollers are an integral and crucial part of your printer.

    created: CleaningCleaning, Parts, How to

    Support for Department of Health Printers

    By Liam Rock

    Please note that Support for your Health Service printer should initially be sought via SCC

    created: How ToHow to

    Setting a Static IP address

    By Alan Maxwell

    A guide to setting a static IP address for your printer.

    created: GuidesEthernet, Guides

    User Guide | Magicard Windows Driver

    By Nick Atkinson

    Everything you need to know regarding all the Magicard Windows driver settings and functionality

    created: GuidesWindows, Driver, User Guide

    Pronto Electronics

    By Luke Ridgway

    A guide to identifiying the Electronics Version installed in your Pronto.

    created: GuidesGuides

    Google Chromebook is not supported

    By Muffadal Shehrawala

    Magicard has no printer driver for Google Chromebook. 

    created: DriverDriver

    Feature Key Creation Process

    By Luke Ridgway

    A useful infographic overview of the feature key creation process

    created: GuidesGuides

    Default HoloKotes for 300NEO

    By Liam Rock

    Download and restore your factory default HoloKote designs.

    created: HoloKoteNEO, HoloKote

    Global support centres

    Magicard Main Site
    Magicard main site

    Magicard is a market leader of direct-to-card (DTC) printers.

    Discover Magicards printers

    Magicard Partner Portal
    Magicard Partner Portal

    If you are an authorised Magicard Partner login to access and manage your Magicard printers.

    For authorised partners

    Magicard Marketing Portal
    Brady EMEA Library

    Request access to Brady EMEA Libraryy for images and marketing material.

    For marketers

    Magicard | Made in Britian

    Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

    Direct support: +44 (0)1305 470292