Cleaning your Ultima printer

Return to printer solutions | Cleaning and care
Written By Luke Ridgway

Please follow the cleaning procedure video below for cleaning your Ultima.

Retransfer Printer Cleaning Kit E9887 (replaced PRIMA491 cleaning kit)

  • 10x Cleaning Cards
  • 10x Cleaning Wipes
  • 10x Cleaning Swabs

⚠️ The minimum cleaning frequency we advise for the Ultima is every 1,000 cards.

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This is my 1st interaction w/MagiCard Service, they responded immediately, resolved the issue and stood behind their warranty.

Printer model: Magicard 600

Prompt response to issue. Instructions provided resolved issue immediately.

Printer model: Department of Health Magicard 300

I appreciate the service I received during this support ticket. I appreciate being able to correspond via email and I appreciate being able to make contact with you fairly easily. It is very difficult to be able to make contact with people at many companies, but it was very easy to get in touch with you. I appreciate your support and service and am happy to leave a 5 star rating!

Printer model: Rio Pro

4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.

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