Cleaning your Ultima printer

Return to printer solutions | Cleaning and care

Written By Luke Ridgway 19th Jun 2023

Please follow the cleaning procedure video below for cleaning your Ultima.

Retransfer Printer Cleaning Kit E9887 (replaced PRIMA491 cleaning kit)

10x Cleaning Cards
10x Cleaning Wipes
10x Cleaning Swabs

⚠️ The minimum cleaning frequency we advise for the Ultima is every 1,000 cards.

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4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.

Printer model:

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Printer model: Magicard 600

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Printer model: Department of Health Magicard 300

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

I appreciate the service I received during this support ticket. I appreciate being able to correspond via email and I appreciate being able to make contact with you fairly easily. It is very difficult to be able to make contact with people at many companies, but it was very easy to get in touch with you. I appreciate your support and service and am happy to leave a 5 star rating!

Printer model: Rio Pro

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Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.