24:16 on Pronto

Return to printer solutions | Error codes
Written By john.fieldsend

Pronto

bad news / good news

Bad News:

This error is a fault with the middle card sensor.

Good News:

The Pronto can now operate regardless of this sensor and with latest Firmware the printer will no longer need to look for the Mid Sensor status.

With the latest firmware it is not possible to get this error code.

Step 1

Clear the error by unplugging the power lead, then plug back in.

Step 2

Download and install the latest firmware

Step 3

Carry on with your print run

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What customers say about our support...

Fragen wurden beantwortet, auch wen eine Kurzanleitung für das programm weiterhin fehlt

Printer model: Pronto100

4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.

Printer model:

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!

Printer model: Pronto

Prompt response to issue. Instructions provided resolved issue immediately.

Printer model: Department of Health Magicard 300

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

Printer model: Magicard 600

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