Support for your Ultima
Photo quality printing with touch-screen interface Customisable visual security watermark
Please read this first
Due to the technology involved in printing onto plastic cards, it is vital to clean your printer regularly to avoid jams and film breakages. Cleaning your printer should always be your first step should an issue arise. Visit our YouTube channel to find out how to clean your printer
How to obtain a Printer Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab Navigate through the following steps: Control Panel De...
Read moreBlank ID Card Templates
The templates on this page are intended to provide a simple way to establish basic printing for your ID Cards. They are not intended as a replacement...
Read moreMagicard Windows Printer Driver
This is the latest Windows Printer Driver for the full range of Magicard printers, including Secure and Xtended models and variants. Magicard Print...
Read moremacOS Printer Driver
This is the latest macOS driver for all Magicard desktop ID card printers. macOS Driver Version: 1.4.0 Release Date: 25.06.2024 ...
Read moreMagicard Windows Driver | Help Guide
Please see the Magicard Windows Driver help Guide below for everything you need to know regarding all the Magicard Windows driver setti...
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreHow do I use my Magicard printer?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...
Read moreWindows Printer Driver Install Error 2502 / 250
If you are getting 2502 / 250_ from the MSI Installer then you may be installing the driver while using a restricted user account that doesn’t h...
Read morePrinters Currently Supported for Out of Warranty Repairs
Magicard Ltd.’s intentions are to support / repair a product for five years after last date of manufacture where possible. *Legacy printers not l...
Read moreCleaning your Ultima printer
Please follow the cleaning procedure video below for cleaning your Ultima. Retransfer Printer Cleaning Kit E9887 (replaced PRIMA491 cleaning kit)...
Read moreMagicard Ultima Firmware
This is the latest firmware (system software) for the Magicard Ultima. Version V1.11 (19.11.2019) The .PRN file below needs to be downloaded an...
Read moreUltima User Manual
The User manual explains how to setup your Ultima printer. It also provides help and information about operation, settings and maintenance.
Read moreDefault Holokotes for Ultima
If you have overwritten any of the 10 factory default holokote images and wish to restore them back please download the .zip file attached for your Ul...
Read moreMagicard Bare Driver Files
This is the latest Windows Bare Driver Files for the full range of Magicard printers, including Secure and Xtended models and variants. Magicard Ba...
Read moreUltima Support Utility
This utility is intended for use as an advanced diagnostic and set-up tool for the Magicard Ultima printer only. Please do not use it to adjust any...
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreHow do I know if my computer has USB 3.0 ports?
Cmd + Space: start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in...
Read moreHow to install a Digital Double-Sided (Duo) Upgrade
The 'Feature Key' ordering process is summarised in the infographic > click it to enlarge Feature Key is the technical jargon referring to Cust...
Read moreHow to Install Custom HoloKote®
The Custom HoloKote® process can be divided into 3 steps: Design ❐ Submit ❐ Install > This page focuses on Installi...
Read moreGuide to Creating Awesome Custom HoloKote®
Custom HoloKote® Custom HoloKote® enables the implementation of a personalised HoloKote® watermark into the standard print process. This watermark...
Read moreEnable CUPS Web Interface: Mac OSX
The CUPS Web Interface may be disabled by default on your Mac. To enable it so you can access the printing system to set up your default settin...
Read morePrinter and Driver Language
*This information is correct as of Windows Driver Version 2.8.2.779 (Release Date: 22/05/2023) Driver Language The driver will inherit...
Read morePrinter Sharing
After the steps below other people on your network can connect to your USB printer. All they need to do is add a network printer (your printer) to...
Read moreTeamViewer Remote Help
Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [caption id=...
Read moreIs my machine capable of using magnetic stripe cards?
Check your printers LCD screen. If you see your printer name followed by an 'M" or a "Mag" then it has Magnetic encoding capability. If not...
Read moreCleaning your Ultima printer
Please follow the cleaning procedure video below for cleaning your Ultima. Retransfer Printer Cleaning Kit E9887 (replaced PRIMA491 cleaning kit)...
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreHow do I know if my computer has USB 3.0 ports?
Cmd + Space: start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in...
Read morePrinter Sharing
After the steps below other people on your network can connect to your USB printer. All they need to do is add a network printer (your printer) to...
Read moreMagicard Windows Printer Driver
This is the latest Windows Printer Driver for the full range of Magicard printers, including Secure and Xtended models and variants. Magicard Print...
Read moremacOS Printer Driver
This is the latest macOS driver for all Magicard desktop ID card printers. macOS Driver Version: 1.4.0 Release Date: 25.06.2024 ...
Read moreMagicard Bare Driver Files
This is the latest Windows Bare Driver Files for the full range of Magicard printers, including Secure and Xtended models and variants. Magicard Ba...
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreWindows Printer Driver Install Error 2502 / 250
If you are getting 2502 / 250_ from the MSI Installer then you may be installing the driver while using a restricted user account that doesn’t h...
Read moreHow do I know if my computer has USB 3.0 ports?
Cmd + Space: start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in...
Read morePrinter Sharing
After the steps below other people on your network can connect to your USB printer. All they need to do is add a network printer (your printer) to...
Read moreMagicard Windows Driver | Help Guide
Please see the Magicard Windows Driver help Guide below for everything you need to know regarding all the Magicard Windows driver setti...
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreEnable CUPS Web Interface: Mac OSX
The CUPS Web Interface may be disabled by default on your Mac. To enable it so you can access the printing system to set up your default settin...
Read morePrinter and Driver Language
*This information is correct as of Windows Driver Version 2.8.2.779 (Release Date: 22/05/2023) Driver Language The driver will inherit...
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreIs my machine capable of using magnetic stripe cards?
Check your printers LCD screen. If you see your printer name followed by an 'M" or a "Mag" then it has Magnetic encoding capability. If not...
Read moreHow to obtain a Printer Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab Navigate through the following steps: Control Panel De...
Read moreHow to obtain a Printer Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab Navigate through the following steps: Control Panel De...
Read moreHow to obtain a Printer Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab Navigate through the following steps: Control Panel De...
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreHow do I use my Magicard printer?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...
Read moreHow do I know if my computer has USB 3.0 ports?
Cmd + Space: start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in...
Read morePrinter Sharing
After the steps below other people on your network can connect to your USB printer. All they need to do is add a network printer (your printer) to...
Read moreIs my machine capable of using magnetic stripe cards?
Check your printers LCD screen. If you see your printer name followed by an 'M" or a "Mag" then it has Magnetic encoding capability. If not...
Read moreHow to obtain a Printer Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab Navigate through the following steps: Control Panel De...
Read moreBlank ID Card Templates
The templates on this page are intended to provide a simple way to establish basic printing for your ID Cards. They are not intended as a replacement...
Read moreMagicard Windows Driver | Help Guide
Please see the Magicard Windows Driver help Guide below for everything you need to know regarding all the Magicard Windows driver setti...
Read moreHow do I use my Magicard printer?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...
Read moreCleaning your Ultima printer
Please follow the cleaning procedure video below for cleaning your Ultima. Retransfer Printer Cleaning Kit E9887 (replaced PRIMA491 cleaning kit)...
Read moreUltima User Manual
The User manual explains how to setup your Ultima printer. It also provides help and information about operation, settings and maintenance.
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreHow to install a Digital Double-Sided (Duo) Upgrade
The 'Feature Key' ordering process is summarised in the infographic > click it to enlarge Feature Key is the technical jargon referring to Cust...
Read moreHow to Install Custom HoloKote®
The Custom HoloKote® process can be divided into 3 steps: Design ❐ Submit ❐ Install > This page focuses on Installi...
Read moreGuide to Creating Awesome Custom HoloKote®
Custom HoloKote® Custom HoloKote® enables the implementation of a personalised HoloKote® watermark into the standard print process. This watermark...
Read moreTeamViewer Remote Help
Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [caption id=...
Read moreDefault Holokotes for Ultima
If you have overwritten any of the 10 factory default holokote images and wish to restore them back please download the .zip file attached for your Ul...
Read moreHow to Install Custom HoloKote®
The Custom HoloKote® process can be divided into 3 steps: Design ❐ Submit ❐ Install > This page focuses on Installi...
Read moreGuide to Creating Awesome Custom HoloKote®
Custom HoloKote® Custom HoloKote® enables the implementation of a personalised HoloKote® watermark into the standard print process. This watermark...
Read moreBlank ID Card Templates
The templates on this page are intended to provide a simple way to establish basic printing for your ID Cards. They are not intended as a replacement...
Read moreMagicard Windows Printer Driver
This is the latest Windows Printer Driver for the full range of Magicard printers, including Secure and Xtended models and variants. Magicard Print...
Read moremacOS Printer Driver
This is the latest macOS driver for all Magicard desktop ID card printers. macOS Driver Version: 1.4.0 Release Date: 25.06.2024 ...
Read moreMagicard Windows Driver | Help Guide
Please see the Magicard Windows Driver help Guide below for everything you need to know regarding all the Magicard Windows driver setti...
Read moreMagicard Ultima Firmware
This is the latest firmware (system software) for the Magicard Ultima. Version V1.11 (19.11.2019) The .PRN file below needs to be downloaded an...
Read moreMagicard Bare Driver Files
This is the latest Windows Bare Driver Files for the full range of Magicard printers, including Secure and Xtended models and variants. Magicard Ba...
Read moreUltima Support Utility
This utility is intended for use as an advanced diagnostic and set-up tool for the Magicard Ultima printer only. Please do not use it to adjust any...
Read moreGuide to Creating Awesome Custom HoloKote®
Custom HoloKote® Custom HoloKote® enables the implementation of a personalised HoloKote® watermark into the standard print process. This watermark...
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreBlank ID Card Templates
The templates on this page are intended to provide a simple way to establish basic printing for your ID Cards. They are not intended as a replacement...
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreGlobal support centres
UK
Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom
USA
Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States
Europe
Brady (Belgium)
Poldergotestraat 9
Zele, 9240
Belgium
Middle East
Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates
