We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.
Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.
Great Job! I was impressed that the printer problems were fixed quickly and returned to me and packaged properly so it was returned to me in great condition, and nothing broke. Nice job! Thanks for your good service!
With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.
It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.