
Error code solutions for Magicard ID card printers
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1:0 Printer lid open
By Mark Lescano
Open printer lid. This will prevent the printer from carrying out any further print operation.
2:0 Printer has run out of cards
By Mark Lescano
The rear card hopper is likely empty. Load more cards into the rear hopper and press "Retry" to continue the print job.
Out of Cards Gen1
By Liam Rock
The rear card hopper is likely empty. Load more cards into the rear hopper and press "Retry" to continue the print job.
Out of Cards
By Mark Lescano
While feeding a card from the hopper, it took too long for the rear sensor to block
2:5 The printer has run out of cards
By Liam Rock
While feeding a card from the hopper, it took too long for the rear sensor to block
2:6 The printer has run out of cards
By Liam Rock
While trying to feed a card from the hopper, it took too long for the front sensor to block.
3:0 Unable to hand feed a card
By Darren Garbett
No card was hand-fed into the printer. Press Retry to try again.
04:07 Flipper card jam
By Alan Maxwell
The printer flipper mechanism has jammed, likely due to a stuck card.
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