Rio Pro User Manual

In all fairness, as my question was the opposite of what MagiCard would like to achieve I wasn't really expecting a comprehensive answer. Even though I did not get a solution to my question, the answer was well formulated and even offered some alternatives inducing the effect the alternative would have to the print quality.

Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

Same day reply and gave all the information I could need to fix the issue I had and it worked first time

The support team was very responsive and provided the information needed to address the issue.