Wrong film type error over Ethernet

Darren , was very helpful. Thank you Darren and team.

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Detailed instructions given to resolve the issue.

I appreciate the service I received during this support ticket. I appreciate being able to correspond via email and I appreciate being able to make contact with you fairly easily. It is very difficult to be able to make contact with people at many companies, but it was very easy to get in touch with you. I appreciate your support and service and am happy to leave a 5 star rating!

Great Job! I was impressed that the printer problems were fixed quickly and returned to me and packaged properly so it was returned to me in great condition, and nothing broke. Nice job! Thanks for your good service!