Set a Static IP Address on a Rio Pro or Enduro3E Model

Return to printer solutions | Connection issues
Written By john.fieldsend 19th Apr 2023

How to set a Static IP address or change from Static to Dynamic.

Your printer must be Ethernet Enabled:  denoted with an E in the printers display.

 

  1. Connect the printer directly to the PC via USB
  2. With the printer Ready:
  3. Open the Support Utility
  4. Select USB for connection method
  5. OK to the splash screen
  6. Go to the Ethernet tab:Here you can enter your preferred network settings
  7. Click Save to Flash to save the data to the printer
  8. Disconnect the Printer Power lead
  9. Remove the USB cable
  10. Plug in the Ethernet network cable (cannot have both simultaneously)
  11. Reconnect the power lead, and now your printer can be connected to via the network…

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Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

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