Set a Static IP Address on a Rio Pro or Enduro3E Model

Return to printer solutions | Connection issues
Written By john.fieldsend

How to set a Static IP address or change from Static to Dynamic.

Your printer must be Ethernet Enabled:  denoted with an E in the printers display.


 

  1. Connect the printer directly to the PC via USB
  2. With the printer Ready:
  3. Open the Support Utility
  4. Select USB for connection method
  5. OK to the splash screen
  6. Go to the Ethernet tab:Here you can enter your preferred network settings
  7. Click Save to Flash to save the data to the printer
  8. Disconnect the Printer Power lead
  9. Remove the USB cable
  10. Plug in the Ethernet network cable (cannot have both simultaneously)
  11. Reconnect the power lead, and now your printer can be connected to via the network…

Why create an account?

Direct technical support

Create online support tickets with our industry leading and experienced support staff. Sign up

Register your products

Register your products with us for updates and warranty information. Register

What customers say about our support...

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Printer model: Pronto

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Printer model: Magicard 600

The response was much faster this time and got it fixed within 1 1/2 weeks! They fixed the problem and answered the questions I had! Also, great that there was a warranty to help with the price!

Printer model: Enduro3e

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Printer model: Enduro3e

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Europe

Brady (Belgium)
Poldergotestraat 9
Zele, 9240
Belgium

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Magicard European support from Brady